Mercedes-Benz of Caldwell
West Caldwell, NJ
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Pleasurable car purchase Everyone was extremely friendly, stuck with the quote that was emailed to me. Purchased the car and went home with it he same day. I would recommend Everyone was extremely friendly, stuck with the quote that was emailed to me. Purchased the car and went home with it he same day. I would recommend this dealership More
EXCELLENT ! Service Dept is excellent! My service advisor is Franca Marciano. She is attentive and very knowledgeable of the MB products. I have recommended your Service Dept is excellent! My service advisor is Franca Marciano. She is attentive and very knowledgeable of the MB products. I have recommended your dealership to several friends for service and suggested that the ask for Franca. More
Great experience Ron is always professional and cares about his client being happy and satisfied. I would refer anyone to him. He takes the stress out of buying a new Ron is always professional and cares about his client being happy and satisfied. I would refer anyone to him. He takes the stress out of buying a new car. More
Excellent Sales process As a returning Lease customer at this dealership (my 9th lease with this Dealership), the Sales and Delivery process was professional and thoroughly m As a returning Lease customer at this dealership (my 9th lease with this Dealership), the Sales and Delivery process was professional and thoroughly met my expectations. More
In and out service No major complaints... it lacked the luxurious experience MB ought to represent but the folks there were to the point and got me in and out! I do appr No major complaints... it lacked the luxurious experience MB ought to represent but the folks there were to the point and got me in and out! I do appreciate that. More
True customer service Myexperience was relaxed efficient and unlike any other car buying experience I have had before. They met my price and gave me a better vehicle than Myexperience was relaxed efficient and unlike any other car buying experience I have had before. They met my price and gave me a better vehicle than I expected. No hassle no typical sales talk. A truly pleasant experience. More
Great support staff,from sales through finance. I have been Mercedes Customer since July of 1978.Never have I experienced such professionalism as shown to my wife and I.From the moment we met Georg I have been Mercedes Customer since July of 1978.Never have I experienced such professionalism as shown to my wife and I.From the moment we met George Ikonomakis and Chris in finance,we felt comfortable and made to feel important.Not just another customer.We were introduced to Steve who will be my service advisor for the future, and it is the service dept that will return us for Our next purchase. More
A late afternoon at MB Made an appointment (4pm) and no problem on waiting. Sales people were friendly and accommodating. Giancarlo was excellent on answering all our quest Made an appointment (4pm) and no problem on waiting. Sales people were friendly and accommodating. Giancarlo was excellent on answering all our questions. Deal was done in an hour. More
Love my 2019 Mercedes Accommodating, professional, personable, attentive to my needs. Had their undivided attention to complete the purchase. Forgot something in my “ old Accommodating, professional, personable, attentive to my needs. Had their undivided attention to complete the purchase. Forgot something in my “ old” car. Called the next day and Anthony retrieved my personal item and kept it for me until I could pick it up. Went beyond the usual. More
It was amazing ...Camilla is the best and her team! Camilla was awesome. She was there for me and helped me find not only the best deal but the best New Car for the best payment!!!! Awesome personality Camilla was awesome. She was there for me and helped me find not only the best deal but the best New Car for the best payment!!!! Awesome personality and felt like we were old long time friends!!!! More