Mercedes-Benz of Caldwell

Steve Eilert in service was excellent! Service appointment was great. Got there early and Steve Eilert in service took me right in. Offered me coffee while they were getting set up. Gave Service appointment was great. Got there early and Steve Eilert in service took me right in. Offered me coffee while they were getting set up. Gave great feedback on an issue I was having, and was able to fix the problem along with my 10k mile service. Car was delivered and they cleaned it as well. Great job service team. More

Visit for annual car maintenance My entire experience was excellent. I was able to to schedule on line for my car to have the annual maintenance service done at a convenient time. One My entire experience was excellent. I was able to to schedule on line for my car to have the annual maintenance service done at a convenient time. One the selected day the entire process was very efficiently and promptly performed. It was a pleasant experience. Thank you! More

Courtesy and efficiency Staff was friendly, efficient and attentive when I arrive on tow truck. I had flat tire and needed to change it fast. It was Saturday, I had big plans Staff was friendly, efficient and attentive when I arrive on tow truck. I had flat tire and needed to change it fast. It was Saturday, I had big plans and a little patience for waiting, however they made everything fast and pleasant. Thank You, Steven Eilert! More

Welcoming to a new family I’ve been driving Honda’s since I got my license. Upgrading to mercedes was a whole new level! The car drives like a dream. I’m loving just going f I’ve been driving Honda’s since I got my license. Upgrading to mercedes was a whole new level! The car drives like a dream. I’m loving just going for a ride. The sales people were friendly and accommodating. Definitely made my transition as smooth as can be! Thanks More

Good dealership I’m happy with my car purchase. I was initially looking at the 2018 demo but instead went with 2019 model and I’m glad Jonathan was able to find one f I’m happy with my car purchase. I was initially looking at the 2018 demo but instead went with 2019 model and I’m glad Jonathan was able to find one for me. More

Had the scheduled maintenance and the experience was great Everything was great from the intake thru to pickup. Good service and pleasant attitudes and very attentive. They called me to let me know all went we Everything was great from the intake thru to pickup. Good service and pleasant attitudes and very attentive. They called me to let me know all went well and could pick it up and followed it up with a text. More

FRANCA IS FABULOUS!!!!! Always wonderful bringing the car in for service and dealing with Franca. She's so easy to work with and always going the extra to get things done! Always wonderful bringing the car in for service and dealing with Franca. She's so easy to work with and always going the extra to get things done! She's truly the gem of the Service department!!!! Love her!! More

Amazing!! Michael Mutter & Johnathan Murphy My experience here was beyond expectations! Mike Mutter & Johnathan Murphy are EXCELLENT! Customer service was amazing. I would not go anywhere else! My experience here was beyond expectations! Mike Mutter & Johnathan Murphy are EXCELLENT! Customer service was amazing. I would not go anywhere else! These guys are the best. They make sure they give their clients the best of the best service! More

Service of my Benz Upon arrival, car was sent to shop and I reviewed schedule w service mgr. He got routine maintenance performed while I waited in customer lobby. In un Upon arrival, car was sent to shop and I reviewed schedule w service mgr. He got routine maintenance performed while I waited in customer lobby. In under 2 hours, all work was complete and I was on my way ! Great efficiency and satisfaction with the work performed ! More

EXCELLENT PLUS EXCELLENT PLUS MY ADVISOR FRANCA CONTINUES TO MAKE SURE FROM THE TIME I BOOK THE APPOINTMENT TO ARRIVING AND DROPPING MY CAR OFF MY EXPERIENCE IS NOTHING LESS THAN E MY ADVISOR FRANCA CONTINUES TO MAKE SURE FROM THE TIME I BOOK THE APPOINTMENT TO ARRIVING AND DROPPING MY CAR OFF MY EXPERIENCE IS NOTHING LESS THAN EXCEPTIONAL More