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Mercedes-Benz of Caldwell

West Caldwell, NJ

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695 Reviews

1220 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 695 reviews

April 10, 2019

I could not have ask for a better service. Whenever I call this dealership, they have always handled me with such professionalism. They are very helpful, friendly and ready to give you excepti More

by sundaydrive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Murphy
April 08, 2019

Very responsive to what you need The staff at Caldwell Mercedes are very friendly and helpful. I had an issue with service performed on my Benz and they quickly fixed the problem & r More

by Livelady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve & Franca - service managers
April 05, 2019

"It was a pleasant experience, as usual." We have purchased several cars from this dealership, and sales and service have always been excellent. Needless to say, the vehicles were excellent a More

by Jersey Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Los, Wayne Port, Brian Bainum , Andrew Franco, Camilla Csuka
April 04, 2019

Thanks Brian Great service, quick responses, invoices re-sent when necessary. Top notch customer service. I have worked with Brian for a few years dealing with our More

by cgallego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bainum - SERVICE DEPT.
April 03, 2019

New Lease Mercedes-Benz of Caldwell helped me get into a new C Class 3 months ahead of my lease expiration. They found a car that had everything I was looking More

by MEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Amelio and Wayne Port
April 02, 2019

Recent purchase Very easy to work with Anthony, he was very responsive and pick up went as fast as they could. Eventually Mercedes shuould our all the paperwork onlin More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Reci, Andrew Franco
April 01, 2019

Service and recall. Steve in service was my contact in the absence of Franca. My experience was exceptional, as usual! I bought my car in and was on my way with a loaner More

by Jane12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Eilert
April 01, 2019

Got What I Wanted I've been a satisfied customer of Mercedes for the last 23 years. Just leased my 7th C300 and the entire process from leasing to financing was effor More

by Fran11144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fumai, Al Reci
March 30, 2019

Sales and Customer Service Team I've been with Mercedes Benz for the past 8 years. With each Lease Vehicle, the sales team and customer service team makes my experience and transitio More

by muzeauf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Ikonomakos, Sean McCormack
March 23, 2019

Great service Great help and service dept. very easy and quick. Kept my loaner longer because I couldn’t get to the dealership in time to pick up my car More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony service
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