Mercedes-Benz of Caldwell

great service, good people!!!! Very nice guy, Tony , helped me with the recall appointment I had, and in general great new space, and very good service, I am happy. Very nice guy, Tony , helped me with the recall appointment I had, and in general great new space, and very good service, I am happy. More

Great customer service Camilla is a great sales person. Knowledgeable and willing to work with you. I will be back again. And will recommend the dealership to others. Great Camilla is a great sales person. Knowledgeable and willing to work with you. I will be back again. And will recommend the dealership to others. Great and fast service. More

Great service All were professional and polite. Very thorough with the process. Vehicle was delivered clean and prepped. Staff were very helpful. Fantastic servic All were professional and polite. Very thorough with the process. Vehicle was delivered clean and prepped. Staff were very helpful. Fantastic service ! I would recommend to all More

Service Advisor My Service Advisor, Franca Urbano, was wonderful. Friendly, professional and quick to get me out of the dealership. My loan was ready and my vehicle My Service Advisor, Franca Urbano, was wonderful. Friendly, professional and quick to get me out of the dealership. My loan was ready and my vehicle was finished by 4:00 PM, delivered clean and looking like new. More

Experience My salesperson Sean was very helpful & knowledgeable. I was able to get the color & style that I wanted. The new showroom is beautiful & very conforta My salesperson Sean was very helpful & knowledgeable. I was able to get the color & style that I wanted. The new showroom is beautiful & very confortable. More

Friendly service I worked mainly with Giancarlo, who I found to be most helpful and informative. I’ve already had two tutorials on my electronics. He’s terrific. I worked mainly with Giancarlo, who I found to be most helpful and informative. I’ve already had two tutorials on my electronics. He’s terrific. More

Outstanding service with Franca. Franca Urbano-Marciano is my service advisor. She is truly the best. She is honest and truthful, friendly and really understands how to treat a client Franca Urbano-Marciano is my service advisor. She is truly the best. She is honest and truthful, friendly and really understands how to treat a client in the luxury market segment. The newly opened dealership makes getting in and out for service much more efficient too. More

Great Customer Service They made the process of buying a car so simple. There was no pressure, just patience and concern that I was completely satisfied. I will come back he They made the process of buying a car so simple. There was no pressure, just patience and concern that I was completely satisfied. I will come back here again. More

Professional I don't remember the service tech's name, but he was very helpful, professional and friendly. The cashier clerk, not so much. Courtesy car guy was exc I don't remember the service tech's name, but he was very helpful, professional and friendly. The cashier clerk, not so much. Courtesy car guy was excellent. More

Always a pleasure to have service here. Service is so convenient. It takes a short time to process and leave with a loaner car. The text messages/emails give you the information at hand. Service is so convenient. It takes a short time to process and leave with a loaner car. The text messages/emails give you the information at hand. My car was very clean, in and out when I picked it up the next day. I have to also say that my service rep is the best! Couldn't be more efficient and polite in every way. She accommodates my needs in every way! More