Mercedes-Benz of Caldwell

Love my Mercedes My husband and I had a great experience. We called to make an appointment and Oscar had a car ready for us to look at. Within the first 5 minutes we t My husband and I had a great experience. We called to make an appointment and Oscar had a car ready for us to look at. Within the first 5 minutes we test drove it, loved it, and bought it. The process was easy. More

The Best Car Buying Experience Mercedes Benz of Caldwell is hands down one of the best dealerships. My sales consultant, James Sangemino, was awesome. He went the extra mile and b Mercedes Benz of Caldwell is hands down one of the best dealerships. My sales consultant, James Sangemino, was awesome. He went the extra mile and beyond to help me choose the vehicle that was perfect for me. More

Service visit for bubble in tire Good service, advisor polite and answered all questions to my satisfaction. New facility is wonderful. It was a pleasure to sit and wait. Bay are Good service, advisor polite and answered all questions to my satisfaction. New facility is wonderful. It was a pleasure to sit and wait. Bay area was greatly improved. More

Great service center Very helpful. Explained details of the service that was required. Kept me up to date on the status of the service which was involved and took severa Very helpful. Explained details of the service that was required. Kept me up to date on the status of the service which was involved and took several days to complete More

Ultimate Customer Service Experience Every member of the Caldwell team was outstanding and totally focused on making my new car experience easy and exceptional. My Sales Consultant, Ron M Every member of the Caldwell team was outstanding and totally focused on making my new car experience easy and exceptional. My Sales Consultant, Ron Mangano was outstanding. Eric was phenomenal in helping set up my phone and teaching me how to use satellite radio and applecare. More

Annual MB service The new dealership place is very nice, huge and spacious the chairs are too higg and not to comfy. The waiting for the loaner car was bit too long but The new dealership place is very nice, huge and spacious the chairs are too higg and not to comfy. The waiting for the loaner car was bit too long but otherwise service is still A+ More

Exceptional customer service Our sales consultant Anthony was very kind, patient and understanding. I was anxious and overwhelmed about the modern electronics of the GLC because t Our sales consultant Anthony was very kind, patient and understanding. I was anxious and overwhelmed about the modern electronics of the GLC because the 2009 car i am driving don’t have these features. Anthony made sure will love the car, with his thorough explanations of the different modern features. Greatly appreciated!! More

Experience with Camilla Camilla was attentive and responsive in all respects. Enjoyed dealing with her. She answered all my questions and quickly followed through checking Camilla was attentive and responsive in all respects. Enjoyed dealing with her. She answered all my questions and quickly followed through checking with her superior when necessary. More

Fast, efficient. Over-the-top service! Franca and Jon are exceptional at communication and service! They use text and email to keep me in the loop and they work with me to make sure that I Franca and Jon are exceptional at communication and service! They use text and email to keep me in the loop and they work with me to make sure that I am fully aware of what is needed. Hats off to these two! More

Great experience! Great dealership! Would highly recommend. Mike is a great sales person. Knowledgeable and willing to go out of his way to make sure I am happy. Great dealership! Would highly recommend. Mike is a great sales person. Knowledgeable and willing to go out of his way to make sure I am happy. More