Mercedes-Benz of Caldwell

Very easy Sean and Mike did a great job addressing our questions and making the experience pleasurable. Sean spent the time ensuring we understood how the car Sean and Mike did a great job addressing our questions and making the experience pleasurable. Sean spent the time ensuring we understood how the car operates. More

Frustrating situation Made the best of a bad situation. Even tolerated my complete frustration with the situation and behaved professionally (in spite of me showing my ange Made the best of a bad situation. Even tolerated my complete frustration with the situation and behaved professionally (in spite of me showing my anger), More

Excellent service fron Gene Gene was excellent!!! The Car was not at the Dealership but he traveled to get it and brought it. He was patience and explain how the car works slowly Gene was excellent!!! The Car was not at the Dealership but he traveled to get it and brought it. He was patience and explain how the car works slowly. He treated me with the upmost respect and service. More

Always know my vehicle will be fixed properly Steve is knowledgeable and honest in his assessment. The showroom and waiting area is impeccable and customer friendly. Would highly recommend to Steve is knowledgeable and honest in his assessment. The showroom and waiting area is impeccable and customer friendly. Would highly recommend to friends and family. More

Great service Huge/clean new facility Polite and attentive service rep Great quality of workmanship Very prompt and professional and very reasonable with charge Huge/clean new facility Polite and attentive service rep Great quality of workmanship Very prompt and professional and very reasonable with charges Highly recommend for servicing Mercedes cars More

Excellent Great customer service and attention to detail. John kept me informed about the service to my vehicle . Paying the bill on line was very easy. The dea Great customer service and attention to detail. John kept me informed about the service to my vehicle . Paying the bill on line was very easy. The dealership was very clean and everyone was extremely helpful; More

Routine srevice Impeccable customer service" My service representative Steve Eilert at Mercedes Benz of Caldwell is without question the most caring of customers’ Impeccable customer service" My service representative Steve Eilert at Mercedes Benz of Caldwell is without question the most caring of customers’ needs and truly goes above and beyond.. More

none better From Steve E to the Driver my Mercedes and myself were treated with the utmost care. I was informed as to the service that was being performed every From Steve E to the Driver my Mercedes and myself were treated with the utmost care. I was informed as to the service that was being performed every step of the way. The car was returned in perfect condition. I will always tell my friends about your service. More

Impeccable customer service The entire team at Mercedes Benz of Caldwell is without question the most caring of customers’ needs and truly go above and beyond to treat you like f The entire team at Mercedes Benz of Caldwell is without question the most caring of customers’ needs and truly go above and beyond to treat you like family. They always provide the best customer experience. More

Very good I thought that e veryone from sales to finance were extremely cordial and helpful. Ben went over the new vehicle operations with me till I said I und I thought that e veryone from sales to finance were extremely cordial and helpful. Ben went over the new vehicle operations with me till I said I understood More