Mercedes-Benz of Caldwell

I’m A Satisfied Customer Tony was professional and extremely polite, he provided me with updates on the status of my vehicle. I have no concerns, completely satisfied. The n Tony was professional and extremely polite, he provided me with updates on the status of my vehicle. I have no concerns, completely satisfied. The new facility looks more like what I was used to, it looks great and plenty of space. It has the. Classy look of a Mercedes service center now. More

A1 service I've been going here sense I purchased my first Mercedes, and so happed to met one of the best adviser there witch is franca and I tell you she's one I've been going here sense I purchased my first Mercedes, and so happed to met one of the best adviser there witch is franca and I tell you she's one of if not the best adviser to go to hands down ??Greatest servise...! More

A good visit. Great facility and good people and I have been going to Mercedes for more than 20 years. A great product with super backup and service, Great facility and good people and I have been going to Mercedes for more than 20 years. A great product with super backup and service, More

Taking care of business Franca was excellent. She and the service department were able to locate the tires needed saving me money and completing service when scheduled. Franc Franca was excellent. She and the service department were able to locate the tires needed saving me money and completing service when scheduled. Franca was professional and caring. More

No pressure and no stress. Easy going. The dealership was well represented by Giancarlo Sapalasan. He was personable and truly understanding, non pressuring and very informative. He took h The dealership was well represented by Giancarlo Sapalasan. He was personable and truly understanding, non pressuring and very informative. He took his time to explain everything and very patient with us.He was not a pushy type salesman. He kept our needs in mind. He was excellent More

Great service Excellent experience! No hassle . The easiest experience I have ever had leasing a new car. Got the car I wanted for a great price.would recommend thi Excellent experience! No hassle . The easiest experience I have ever had leasing a new car. Got the car I wanted for a great price.would recommend this dealer to any one. More

Great Service I dropped in yesterday without an appointment with a tire losing pressure due to running over a nail. My car was serviced immediately and I was able I dropped in yesterday without an appointment with a tire losing pressure due to running over a nail. My car was serviced immediately and I was able to continue on my errands. More

Awseoms Anthony and the entire team was exceptionally helpful. Process was seamless and quick. Honestly the best customer service I've experienced and I've be Anthony and the entire team was exceptionally helpful. Process was seamless and quick. Honestly the best customer service I've experienced and I've been to several luxury dealerships. More

Awesome From the time I drove in.. I felt welcome to the time I left. My rep keep me update throughout the process. I went outside and he came outside to gi From the time I drove in.. I felt welcome to the time I left. My rep keep me update throughout the process. I went outside and he came outside to give me information. My car really needed to clean because I was moving. It was returned to me shine and beautiful without judgement More

Very professional and accommodating. Exceptional service representative. All repairs identified and explained upfront including costs. No pressure felt and representative provided options Exceptional service representative. All repairs identified and explained upfront including costs. No pressure felt and representative provided options and recommendations on repairs. Vehicle returned as promised and clean. More