Mercedes-Benz of Calabasas

excellence so convenient to make my appointment online. then i also very much appreciate the reminder. when we arrived for our 8am appointment, ryan came right so convenient to make my appointment online. then i also very much appreciate the reminder. when we arrived for our 8am appointment, ryan came right out. it took less than 10 minutes for him to get the info he needed of the car. we didn't need a ride so we left. we got the promised phone call when the car was ready. when we picked the car it had been washed! and again we were in and out in less than 15 minutes! i love calabasas mercedes More

No Hassle, Professional Service We've been working with this dealership for many years and have always found them to be professional, low-pressure and the service department to be gr We've been working with this dealership for many years and have always found them to be professional, low-pressure and the service department to be great. Jeremy Israel-Tombs worked with us as we closed out one lease and moved into another. He was very helpful in helping us find what we were looking for and working things out on the lease to our satisfaction. He even set us up with another Sonic-owned Toyota dealership in Colorado where we had a great experience leasing another vehicle. It was a hassle-free experience and that was in large part due to Jeremy. More

Jeremy Israel -Tomb I just leased another car (4th car) from Jeremy and the experience was wonderful. He got the car that I wanted and made the process so easy. If you I just leased another car (4th car) from Jeremy and the experience was wonderful. He got the car that I wanted and made the process so easy. If you want to have a hassle free experience you should contact Jeremy as I highly recommend him. More

dealer sucks never buy another car from EVER! we purchased a pre owned vehicle from them, we have always had an issue with vibration in steering in our E350 since day it was purchased. We took to we purchased a pre owned vehicle from them, we have always had an issue with vibration in steering in our E350 since day it was purchased. We took to dealer and couldn't fix problem and then saying rotors are warped and we have to pay for new rotors and brakes, even though we have an extended warrantee and problem has been existing since new and they won't take responsibility and had to contact Mercedes directly. We have always had Mercedes and purchases from calabasis but NEVER AGAIN!! Go to a smaller personal dealer where you don't become just a number... More

Very happy with our experience buying a used car We were met by extremely friendly staff, and overall we had a very good experience at this dealership, and drove home happy! We would like to send We were met by extremely friendly staff, and overall we had a very good experience at this dealership, and drove home happy! We would like to send a special Thank You to Veron, who sold us our new (used) car. Veron was incredibly patient with us and stayed with us at the dealership until as late as 11:30pm at night to make sure we were taken care of. He was willing to stay even later to review all of the features of the car with us! We appreciated all you did to make us happy with our new purchase. We would also like to thank Martin, their financing manager, who walked us through all the paperwork with honesty and patience, and also stayed with us until 11:30pm at night. The entire staff at the dealership were very friendly, and they were extremely appreciative of our business and made it known. Thank you!!!! More

Honest. Straightforward. Mr.Jeremy Israel-Tomb did an excellent job helping me and my family. He did all the leg work over the phone and exceeded all my expectations. He was v Mr.Jeremy Israel-Tomb did an excellent job helping me and my family. He did all the leg work over the phone and exceeded all my expectations. He was very professional and really took the time to get me exactly what I wanted with no issue at all. I can honestly recommend him with no reservations at all. It's tough to find a good car dealer these days....this guy was a straight shooter. More

Service Alon Asherson is very responsive and has always has meet my expectations. Thank you for your consistency. Alon is always willing to help me with s Alon Asherson is very responsive and has always has meet my expectations. Thank you for your consistency. Alon is always willing to help me with something simple such as a light bulb and other small items that should not require a service appointment. More

Never been so easy!!! Making a decision on your next car purchase is always scary. My heart was set on a GLC and that's exactly what I drove away with. Jeremy put me in the Making a decision on your next car purchase is always scary. My heart was set on a GLC and that's exactly what I drove away with. Jeremy put me in the exact car I wanted, had all the features I wanted and needed and he was awesome to work with. He made it easy and painless to decide. Answered all my questions I had and got me in and out of the dealership in great timing. More

Avoid them .... we are going after them They sold my son a bad car, made all of these big claims... They dont return phone calls, nor emails, they are worse than a used car lot... in the wro They sold my son a bad car, made all of these big claims... They dont return phone calls, nor emails, they are worse than a used car lot... in the wrong side of town... Thomas Sanchez was rude and condesending to my son to the point i had to step in .... If you want help with going after them you can reach me at samaxberry at g mail dot com.... More