Mercedes-Benz of Calabasas

Great Jason handled my service visit. Loaner car was provided and was ready when I got to dealer. My car was in for 20,000 mile service and everything whet Jason handled my service visit. Loaner car was provided and was ready when I got to dealer. My car was in for 20,000 mile service and everything whet well and car was picked up 4 hrs. later when promised. More

Kyle, jason(Service manager & Jason head of service) showed paid much attention to need & were concerned like they own the car. They tested the car & took their time for compressor problem & noise inside the ca paid much attention to need & were concerned like they own the car. They tested the car & took their time for compressor problem & noise inside the cabin. They promised the noise problem will be escalated to Mercedes for thorough inspection. More

A Responsive and Thoughtful Service Manager The service manager responded to my telephone call of concern in a timely and thoughtful manner. He listened to my concern and quickly handled the iss The service manager responded to my telephone call of concern in a timely and thoughtful manner. He listened to my concern and quickly handled the issue to my full satisfaction. Such quality deserves repeat business. More

Service is awesome I have been a BMW client for over 17 years, I fell in love with the 2018 E coupe and contacted my BMW person who personally recommended me to Anna. I I have been a BMW client for over 17 years, I fell in love with the 2018 E coupe and contacted my BMW person who personally recommended me to Anna. I called her and told her what I was looking for and the price point. Within an hour I was picking up my car. Marianna and Anna make a fabulous team and are kind, patient and professional. I had never met them yet I felt like I knew them for years. Good job ladies!!! More

The service staff is awesome! Kyle Wein is my service rep & he is always available to answer any issues that I have. He is always smiling and communicates very well. He keeps me Kyle Wein is my service rep & he is always available to answer any issues that I have. He is always smiling and communicates very well. He keeps me informed regularly while my car is being serviced. I have gone to other dealers, but I was disappointed . I won't go any where else . It's the people throughout the service department that keep me coming back to Calabasas. More

Super! I have 3 Mercedes cars, all a little older - and all are serviced here - ML350, SLK300 and C230. My service advisor, Ryan Collins is the best - Person I have 3 Mercedes cars, all a little older - and all are serviced here - ML350, SLK300 and C230. My service advisor, Ryan Collins is the best - Personable, knowledgable and efficient. I've met the mechanics that work on my cars throughout the years (8) - couldn't be better. Jason McCann was the main reason I serviced my cars there initially and he has never failed my family. We're thrilled he was promoted. I've tried other dealerships and made this Calabasas facility my home. Oh, I've had numerous issues, but all of them were handled professionally and efficiently. Thank you. More

Great! Sales staff was very professional. The specialist that helped you acclimatized with a heavily tech car was very helpful. Jason the Internet Sales Mana Sales staff was very professional. The specialist that helped you acclimatized with a heavily tech car was very helpful. Jason the Internet Sales Manager was very helpful.Kudos to Mercedes Benz Calabasas! More

great service Everyone is highly professional. Always get straight answers from Ryan. Problem is handled in same day. Will continue to use them. Service area is alw Everyone is highly professional. Always get straight answers from Ryan. Problem is handled in same day. Will continue to use them. Service area is always spotless. Everyone is very nice. More

Excellent Service Kyle is the best Kyle is always here to help to fix problems with our Mercedes quickly! The communication is amazing- never any surprises, and always goes the extra m Kyle is always here to help to fix problems with our Mercedes quickly! The communication is amazing- never any surprises, and always goes the extra mile. We are very happy with Kyle's management work and of course mechanics who fix our cars and keep them in tip-top shape. More

Happy Customer As a busy business owner it is difficult for me to find the time to shop for a new vehicle. when I called the dealership i was connected immediately As a busy business owner it is difficult for me to find the time to shop for a new vehicle. when I called the dealership i was connected immediately to Sheena and right off the bat I knew she was the girl for the job. when I arrived she has a couple cars pulled up and ready for me to test drive. the selection and buying process was quick simple and easy! More