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Mercedes-Benz of Calabasas
Calabasas, CA
407 Reviews
Mercedes-Benz of Calabasas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 407 reviews
November 12, 2020
Came in after receiving invitation for a recall campaign of air bag replacement. T'was nice receiving their invite (apparently the dealership was aware of the recall. Was also given a loaner which was a pl of air bag replacement. T'was nice receiving their invite (apparently the dealership was aware of the recall. Was also given a loaner which was a plus. the only drawback .... communications: Apparently the installation was already completed around 2:00 pm. Never received text - when i followed up with the phone receptionist at 5:00 pm ("still in progress")...left vm to servicing agent... ..waited till almost 5:30 and only received a call from the servicing agent - was told the car was READY since 2:00 pm! More
by tripbuff
Employees Worked With
Jason McCann
Helpful November 10, 2020
Excellent service. Jeremy was very friendly, professional and thorough. He responded quickly to all of my requests and there were many. The in-store procedure went smoothly and we're happy with our new car. and thorough. He responded quickly to all of my requests and there were many. The in-store procedure went smoothly and we're happy with our new car. More
by Marsha
Employees Worked With
Jeremy Israel-Tombs
October 26, 2020
Good value and always very accommodating. Mercedes works hard to deliver customer satisfaction and the service department personnel are polite and helpful. Recommended service tries to anticipate potential hard to deliver customer satisfaction and the service department personnel are polite and helpful. Recommended service tries to anticipate potential problems. More
by SD
Employees Worked With
Kyle Wiens
October 20, 2020
Mercedes Benz of Calabasas has the absolute best service department. Knowledgeable service advisors and capable mechanics have made me use them for over 15 years. department. Knowledgeable service advisors and capable mechanics have made me use them for over 15 years. More
by Jack
Employees Worked With
Jason McCann
October 16, 2020
Excellent service and friendly staff. Sang did an excellent job with my interest rate as well as an extended warranty . He explained everything thoroughly and in a quick and efficient manner excellent job with my interest rate as well as an extended warranty . He explained everything thoroughly and in a quick and efficient manner More
by MB4FJ
Employees Worked With
David Koeppel, Sang Lee
October 14, 2020
I want to thank Tracy for taking her time and being patient on on choosing my first Mercedes, everyone was very helpful I couldn’t be happier. I highly recommend Mercedes of Calabasas patient on on choosing my first Mercedes, everyone was very helpful I couldn’t be happier. I highly recommend Mercedes of Calabasas More
by Anlopez1986
Employees Worked With
Tracy Obermeier , David Amby
October 08, 2020
Gone there for years. Very satisfied. This visit was for a recall and to have rims taken care of. My loaner was read when I arrived and job ended up taking less time than I expected. a recall and to have rims taken care of. My loaner was read when I arrived and job ended up taking less time than I expected. More
by Mmartykavinoky
Employees Worked With
Kyle Wiens
October 03, 2020
John was amazing to work with. He made my experience easy and efficient. It was a Fast process too. I Would definitely work with him again! and efficient. It was a Fast process too. I Would definitely work with him again! More
by Lashedbykalani
Employees Worked With
John Nazarian
September 29, 2020
I received a recall notice on my 07 Mercedes Benz E350 and I called Kyle my service rep from Calabasas Mercedes. He took great care of my vehicle. Service tech looked at my vehicle and the ID number did n and I called Kyle my service rep from Calabasas Mercedes. He took great care of my vehicle. Service tech looked at my vehicle and the ID number did not match what was needed to repair, which was good. My vehicle had no issues. Good service! More
by Sthegilman
Employees Worked With
Eric Ramos, Sang Lee, Sheena Baca, Kyle Wiens
