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Mercedes-Benz of Buckhead
Atlanta, GA
978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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978 Reviews of Mercedes-Benz of Buckhead
January 01, 2026
Vehicle was as described, very pleased. Excellent, zero pressure assistance from my salesperson Ali. Had to wait almost a week to pickup as we waited on payment from my credit union. Ali in Excellent, zero pressure assistance from my salesperson Ali. Had to wait almost a week to pickup as we waited on payment from my credit union. Ali insured the vehicle was marked as sold so no risk of being sold. Definitely recommend Ali and Mercedes Benz of Buckhead! More
by Bmrseb
Employees Worked With
Ali Mousa
December 31, 2025
The service was excellent and efficient. i understood exactly what was to be done without surprise when my car was delivered to me.. Jason King was courteous and thorough in explaining what i understood exactly what was to be done without surprise when my car was delivered to me.. Jason King was courteous and thorough in explaining what I could expect and costs. More
by htidwel1
Employees Worked With
Jason King
December 28, 2025
This is the second time I have had service done and it has taken an exorbitant amount of time for repairs not to mention they told me I had a rim that was front driver side rim that was bent and a rear ti has taken an exorbitant amount of time for repairs not to mention they told me I had a rim that was front driver side rim that was bent and a rear tire that needed replacing on my previous visit and now they have no record of any of it. Not to mention Chloe, the customer service rep I had says to me the customer please don’t come at me. Because I was irritated that it took 6 hours to replace 1left rear tire. What kind of dealership is this? Time management I don’t think so. A tire change even with the power outage should not have taken 6 hours. The power outage was only 1 hour. More
by walt377
Employees Worked With
Chloe
December 26, 2025
I've had a great experience with each visit. MBUX Buckhead always deliver great customer service, they are very efficient, and the use of technology to communicate inspection findings is very h MBUX Buckhead always deliver great customer service, they are very efficient, and the use of technology to communicate inspection findings is very helpful. More
by Joan
Employees Worked With
Brett Weaver, Dumas Andre
December 24, 2025
Price changed $500 from March to December on same service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4 service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4:45pm. Joao my Agent was cool. More
by MAINTAIN54
Employees Worked With
Joao
