Mercedes-Benz of Brooklyn

My wife and I were first time mercedes benz clients so we were very price conscious and admittedly demanding. Peter Quinones was quite frank in informing us that he could not meet our demands, so we left. A were very price conscious and admittedly demanding. Peter Quinones was quite frank in informing us that he could not meet our demands, so we left. A few days later he contacted us and said he might have what we were looking for. As it turns out he found exactly what we had in mind so of course we demanded an unreasonable price. In the end we got the car we wanted for the price we could afford and Peter hasn't lost his job so i guess it was good across the board. Seriously, we dealt mostly with Peter so this observation is mostly of him. He was a pleasure to work with. We will rate the dealership as a whole as we become more acquainted with it. I would violently urge potential buyers to contact Peter.Quinones@sovereignmb.udccrm.com More

We want to Sovereign Motor to interest lease a C300 class. A nice salesman name Moe tell us about the car and give pricing not too good. Then a guy name Edward come into the glass cube and tell us we a class. A nice salesman name Moe tell us about the car and give pricing not too good. Then a guy name Edward come into the glass cube and tell us we are not real buyer and get out! He tell us, get out! We are real buyer at Ray Catina and love our C class. Most rude people at Sovereign- Be Wear!!! More

They are the most professionally run luxury car dealer in Brooklyn. The sales force is motivated and accommodating. It's a pleasure doing business with The GSM Edward Moore. Sovereign will be the only place Brooklyn. The sales force is motivated and accommodating. It's a pleasure doing business with The GSM Edward Moore. Sovereign will be the only place I will purchase a Car or an Suv in the future. I purchase all my BMW's at Life Quality BMW but since Jan. 2011 they made upper Mgt changes, they were a "Center of excellence" Center but now its like dealing with a going out of business Chevy dealer. Sovereign is now the Brooklyn Center of Excellence. One thing I didn't mention before the price was fantastic!!! Keep up the Great work. More

every time I go there setvice is superb and no waiting time at all. They all very friendly and helpfull. The dealer I worked with is Steven Shlayan-he is super professional and really knows the product-Me time at all. They all very friendly and helpfull. The dealer I worked with is Steven Shlayan-he is super professional and really knows the product-Mercedes cars! Thank you Steven for your great work! Andrew More

To date this is my 4th Mercedes Benz from Sovereign Motor Carsin about 8 years and from the beginning to the end my experience with Sovereign has been aces. My salesman is Mario Castelli who is the utm Motor Carsin about 8 years and from the beginning to the end my experience with Sovereign has been aces. My salesman is Mario Castelli who is the utmost professional and knowledge. The reason why I first tried Sovereign was because of the unprofessionalism at Ray Catena and once I met Mario I knew that Sovereign would be my only car dealership. I absolutely love the platinum service. It is great to be able to make a phone call and have your car picked up and a loaner car delivered to your door without any inconvenience. Plus the gentlemen that jockey my car from Staten Island to Brooklyn take the utmost care of my wonderful 2012 E 350 and return the car clean. More

I worked with Peter Quinones in finding a Mercedes-Benz that was right for me and my family. He took the time and had a lot of patience with me while I made my decision on the GL. I previously had a BMW that was right for me and my family. He took the time and had a lot of patience with me while I made my decision on the GL. I previously had a BMW and I am amazed at the service and friendliness of the staff and the entire dealership. I have not had a service appointment yet since my auto is very new - but I am looking forward to another warm and quality visit to the Sovereign. Thank you again - Peter and the staff at Sovereign - I will refer you to all of my family and friends ! More

Worked with Peter to get a hard to find 2011 GL since the 2012 models are out. Negotiations were quick and simple and they went out of their way to find a car. 2012 models are out. Negotiations were quick and simple and they went out of their way to find a car. More

Have dealt with other Mercedes dealers and none compare in excellence with Sovereign. The consultant, Daniel Lehrer, was friendly, knowledgeable, helpful and courteous. The showroom was clean and inviting in excellence with Sovereign. The consultant, Daniel Lehrer, was friendly, knowledgeable, helpful and courteous. The showroom was clean and inviting with a large selection to choose from. More

Being a first time buyer of a Mercedes, I felt comfortable to express what I was looking for from a Toyota fan. Peter Quinones listened and tried to help without being too pushy. There were a fe comfortable to express what I was looking for from a Toyota fan. Peter Quinones listened and tried to help without being too pushy. There were a few minor issues to the CPO car purchased, and they were willing to take it in and have it all fixed. I have some really odd request after the sales transaction and they still try to help me out. Haven't seen such a great customer service for a while. I normally don't like sales person but I am satisfied with Peter and am happy to do referral. More

From beginning to end, Jorge & Christian were a pleasure to work with. The were easy to reach and honest with me from the beginning. They were patient with me when I was unsure of what I was looki pleasure to work with. The were easy to reach and honest with me from the beginning. They were patient with me when I was unsure of what I was looking for. If they were unable to reach me by phone, they always left me a voice mail and followed it up with an e-mail. Although I never met Frank, I did speak with him a few times to discuss the delivery of my car as well as maintenance options. I also found him to be honest and upfront about what was in my best interest. Overall, it was a great experience and I would recommend others to use this dealership. I will definitely work with them in the future. Thanks for all your help! Sincerely, Maryann A. More