Mercedes-Benz of Brooklyn

I have given the rating I have because the person that I deal with is absolutely wonderful. She is knowledgeable, friendly and assists her customers fully. The atmosphere of the dealership also is professio deal with is absolutely wonderful. She is knowledgeable, friendly and assists her customers fully. The atmosphere of the dealership also is professional and warm. More

Great dealership and great service department. Carol always goes out of her way to make our service great! its is always a pleasure to use them! always goes out of her way to make our service great! its is always a pleasure to use them! More

Excellent service and quality work. Very friendly staff, who make every customer feel important. They are very accommodating even without an appointment. Atmosphere is pleasant. I would recommend this dea who make every customer feel important. They are very accommodating even without an appointment. Atmosphere is pleasant. I would recommend this dealership highly. NHahn More

As always superb service as I've come to expect. There is never a question -Jason Belsky treats the customers with respect and is able to handle any situation that arises in a professional and courteous mann never a question -Jason Belsky treats the customers with respect and is able to handle any situation that arises in a professional and courteous manner. This is what Auto dealer service is about - others should aspire to the level achieved by Jason. Every aspect of the experience I had with Sovereign Mercedes-Benz exceeded my high and uniformly difficult to meet expectations. I was treated exceptionally well. I will return for service and start there when it eventually becomes time to think about a new vehicle -- More

I had a wonderful experience. You are all so helpful and I appreciate your honesty. Jason was a doll and I appreciate his recommendations. Thanks! I appreciate your honesty. Jason was a doll and I appreciate his recommendations. Thanks! More

I've owned several Mercedes and I love them all. It's so nice to work with people that know about the product they sell and service, and I was so pleased with my last experience that I wanted to write this nice to work with people that know about the product they sell and service, and I was so pleased with my last experience that I wanted to write this review. Jay Belsky was great to work with, and I've been very pleased with my experience in working with Sovereign. More

On Tuesday, January 24, 2012, I had an appointment for 7:30 A. M. for a welcome visit. Ms. Morin within 5 minutes came out to take care of me. She was pleasant, cordial and very professional. I enjoyed 7:30 A. M. for a welcome visit. Ms. Morin within 5 minutes came out to take care of me. She was pleasant, cordial and very professional. I enjoyed my visit with Carol. Thank you. Marie Dufresne More

My Experience with the Service Department lead by my Service Consultant Carol Morin has always been flawless. Carol is always extremely professional. She very courteous, and well attentive to my vehicle Service Consultant Carol Morin has always been flawless. Carol is always extremely professional. She very courteous, and well attentive to my vehicle's service needs. She informs me each step of the way in what she's doing; and, explains why or why not. More

I have been w/ Sovereign for over 10 years & purchased 4 cars already. Carol has been my service advisor for the entire time. She has serviced all 4 of my vehicles, everything from body work purchased 4 cars already. Carol has been my service advisor for the entire time. She has serviced all 4 of my vehicles, everything from body work to routine maintenance. She is by far an outstanding service advisor! Always professional, courteous & attentitive to my needs. Also she is always reliable, understanding & guides me every step of the way w/ my automotive issues. I also forgot to mention that I recently moved to West Islip, which is very far from Brooklyn, however my relationship w/ Carol, my sales rep Mario Castelli & Sovereign motor cars will always bring me back to this dealership : ) More

Sovereign MB is a class Dealership. This is my third MB purchase. My first with Sovereign MB. My purchase experience could not have been better. My Salesperson Carla created a relaxing and stress-free en purchase. My first with Sovereign MB. My purchase experience could not have been better. My Salesperson Carla created a relaxing and stress-free environment. My Experience with the Service Department lead by my Service Coordinator Carol has always been flawless. Carol is always very courteous as well as attentive to my vehicles service needs. Of all the car purchases and service appointments I have experienced Sovereign MB is the best. More