Mercedes-Benz of Brooklyn
Brooklyn, NY
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As always superb service as I've come to expect. There is never a question -Jason Belsky treats the customers with respect and is able to handle any situation that arises in a professional and courteous mann never a question -Jason Belsky treats the customers with respect and is able to handle any situation that arises in a professional and courteous manner. This is what Auto dealer service is about - others should aspire to the level achieved by Jason. Every aspect of the experience I had with Sovereign Mercedes-Benz exceeded my high and uniformly difficult to meet expectations. I was treated exceptionally well. I will return for service and start there when it eventually becomes time to think about a new vehicle -- More
I had a wonderful experience. You are all so helpful and I appreciate your honesty. Jason was a doll and I appreciate his recommendations. Thanks! I appreciate your honesty. Jason was a doll and I appreciate his recommendations. Thanks! More
I've owned several Mercedes and I love them all. It's so nice to work with people that know about the product they sell and service, and I was so pleased with my last experience that I wanted to write this nice to work with people that know about the product they sell and service, and I was so pleased with my last experience that I wanted to write this review. Jay Belsky was great to work with, and I've been very pleased with my experience in working with Sovereign. More
I have been w/ Sovereign for over 10 years & purchased 4 cars already. Carol has been my service advisor for the entire time. She has serviced all 4 of my vehicles, everything from body work purchased 4 cars already. Carol has been my service advisor for the entire time. She has serviced all 4 of my vehicles, everything from body work to routine maintenance. She is by far an outstanding service advisor! Always professional, courteous & attentitive to my needs. Also she is always reliable, understanding & guides me every step of the way w/ my automotive issues. I also forgot to mention that I recently moved to West Islip, which is very far from Brooklyn, however my relationship w/ Carol, my sales rep Mario Castelli & Sovereign motor cars will always bring me back to this dealership : ) More
Sovereign MB is a class Dealership. This is my third MB purchase. My first with Sovereign MB. My purchase experience could not have been better. My Salesperson Carla created a relaxing and stress-free en purchase. My first with Sovereign MB. My purchase experience could not have been better. My Salesperson Carla created a relaxing and stress-free environment. My Experience with the Service Department lead by my Service Coordinator Carol has always been flawless. Carol is always very courteous as well as attentive to my vehicles service needs. Of all the car purchases and service appointments I have experienced Sovereign MB is the best. More
My Experience with the Service Department lead by my Service Consultant Carol Morin has always been flawless. Carol is always extremely professional. She very courteous, and well attentive to my vehicle Service Consultant Carol Morin has always been flawless. Carol is always extremely professional. She very courteous, and well attentive to my vehicle's service needs. She informs me each step of the way in what she's doing; and, explains why or why not. More
I remember the first time I went to Sovereign for service and being introduced to Carol. She didn't even know me, and yet she treated me like a special guest. Wow! That never happened at any service departme and being introduced to Carol. She didn't even know me, and yet she treated me like a special guest. Wow! That never happened at any service department of the other types of cars I owned in the past. I don't mind going there, because I know whatever the problem is, it will be taken care of fast and efficiently. Carol is the reason why my husband and I lease our two cars from Sovereign Motor Cars. More
Love this dealership. My family and I have been dealing with Carol since our first Mercedes-Benz. We now have 4! She's the best. We are treated like family by her. Shes very friendly and always has a smile with Carol since our first Mercedes-Benz. We now have 4! She's the best. We are treated like family by her. Shes very friendly and always has a smile on her face. She's always on time when it comes to appointments. She let's me know right away when my car will be ready. She even goes out of her own way for other mercedes benz related reasons for me. I never have to wait extra and useless time. My family and I get taken care of by Carol extremely well. I'd recomend her to everyone who needs service. More
Sovereign is wonderful and Carol is absolutely fantastic. I have never experienced such dedicated personal and caring service from any other dealership and certainly from a service representative. It is b I have never experienced such dedicated personal and caring service from any other dealership and certainly from a service representative. It is because of Carol and the Sovereign team that I keep coming back for not only my cars, but my service. In today's day and age of outsourcing and impersonal service, it is so refreshing to be able to have the warm and special relationship that Carol and Sovereign provide. Thank you Sovereign, thank you Carol. More
This dealership offers great service, price and This dealership offers great service, price and consistency. I feel secure and safe when driving my car because there is always great customer servic This dealership offers great service, price and consistency. I feel secure and safe when driving my car because there is always great customer service. If there is an issue or concern, i know that everything will be taken care of. This dealership is beyond perfection. More