Mercedes-Benz of Brooklyn
Brooklyn, NY
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Peter was great to work with. I found the car I was interested in online and traveled from Wisconsin to pick it up and drive it home. Not only did I get a great price on the car, they put new tires and interested in online and traveled from Wisconsin to pick it up and drive it home. Not only did I get a great price on the car, they put new tires and brakes on without me asking them to do it. I would highly recommend purchasing a car from Sovereign Motors as well as working with Peter. The only negative I would say and it isn't even that bad is that I had to wait a couple of hours for the car after I flew in because they were working on putting the brakes and tires on. But, I didn't mind waiting that long for that! More
I haved purchase new care from other dealership in the past, Nissan (Q56), Toyota (Lexus), Honda (Accord). When I am getting ready to purchase a new vehicle, I would set aside a complete day to get this a past, Nissan (Q56), Toyota (Lexus), Honda (Accord). When I am getting ready to purchase a new vehicle, I would set aside a complete day to get this accomplished. I saw the GLK350 fully loaded on the website. A year ago I decided that I loke the GLK 350 and that this will be my next car, however it was too pricy, as I wanted it fully loaded I then saw the GLK350 via Craigs list and ask my son to call and make an offer. He called back with a price that Peter quote to him. I could not beleive it. Saturday of that same week, we called Peter to let him know that we were comming in to purchase the vehicle. Imagine my surprise when we completed this process within 1 hour, we were now the owner for this vehicle. The day we went to pick the car up, we notice that there was a scratch on the hood, we were told that they would repair it, in the mean while we drove away with a loaner. For the delay in service Peter sent me a box of Godiva chocolate and was very apologetic. We finally got our car and we could not activate the Embrace for a few days. Imagine our surprise when I receive a message from peter stating that we would receive reimbursement for the 1 year of what the Embrace cost. We tell our families and friends, there is a HUGE difference in the service from Peter. We really did feel like a valued customer Great Customer Service performed by Peter. More
THESE GUYS ARE EXCELLENT ....... I JUST GIVE THEM A OFFER & TOLD THEM I AM SERIOUS BUYER PETER HELPED ME ALOT IN BUYER THE CAR VEN THEY FIXED FEW SCRATCHES FOR ME ... EVERYTHING WAS PERFECT & I WILL R & TOLD THEM I AM SERIOUS BUYER PETER HELPED ME ALOT IN BUYER THE CAR VEN THEY FIXED FEW SCRATCHES FOR ME ... EVERYTHING WAS PERFECT & I WILL RATE THESE GUYS THE BEST ....... THEY TAKECARE OF YOU LIKE FAMILY ... THUMBS UP .......... More
I live in Maryland and purchased from Sovereign in Brooklyn having only seen photos on-line. It was worthwhile even considering the distance. Sovereign went the extra mile for me to feel comfortable Brooklyn having only seen photos on-line. It was worthwhile even considering the distance. Sovereign went the extra mile for me to feel comfortable with this purchase and I was very impressed with the entire buying experience and the sales representative Peter Quinones. I questioned something I saw in the listing pictures and Peter took close-ups and sent them to me via email. I had two concerns and Peter had them corrected and documented. Professional, courteous and most important to me; trustworthy. Thank you! Paul F. Lando Pres./CEO PCA Design, Inc. www.pcadesigneng.com More
I have visited and dealt with numerous dealerships over the years and they were generally a bad experience. I was pleasantly surprised with Sovereign and especially Val. He was professional and friendly ( the years and they were generally a bad experience. I was pleasantly surprised with Sovereign and especially Val. He was professional and friendly (not to mention humorous) throughout the sale. One week in and I'm glad I chose Sovereign and I love my new E350. More
Maureen was wonderful; I was going through a very difficult situation with my vehicle and she didn't stop helping me until she loves the problem. I appreciate her and the great service of this dealer difficult situation with my vehicle and she didn't stop helping me until she loves the problem. I appreciate her and the great service of this dealership. More
If you would like to lease a car and value your time, go to Sovereing Motor Cars Ltd. and meet with Val Sotir. Thanks to Val Sotir's professionalism, expertise and respect to his clients I was able to mak to Sovereing Motor Cars Ltd. and meet with Val Sotir. Thanks to Val Sotir's professionalism, expertise and respect to his clients I was able to make an informative decision choosing the right car and lease options that work for me. Now,three month after I've leased a car, I can tell you, that I had a positive experience not only on the day I chose and picked up my car, but stil have it months after. More
Our experience at sovereign motors was fantastic, from start to finish with a great inventory to choose from. Peter was wonderful in assisting us with every step. The process was smooth and we ended up go start to finish with a great inventory to choose from. Peter was wonderful in assisting us with every step. The process was smooth and we ended up going home with the car we had originally planned on just seeing, all in the same day! We love the car and this experience was great! More
My husband and I had a wonderful experience at this dealership. Buying a car is a stressful experience and they fully alleviated all our concerns and anxiety. The entire teams appearred cohesive and dealership. Buying a car is a stressful experience and they fully alleviated all our concerns and anxiety. The entire teams appearred cohesive and worked as a single unit. They are truly professional group of individuals. They should be a gold standard for all dealerships. More