Mercedes-Benz of Brooklyn

I purchased my C300 from Mercedes--Benz of Brooklyn and have genuinely enjoyed going back ever since. Their service is incredible and sales people are friendly, helpful, knowledgable and accommodating. Whe have genuinely enjoyed going back ever since. Their service is incredible and sales people are friendly, helpful, knowledgable and accommodating. When bringing my car in for service, I am always greeted with a smile and often engage in day to day pleasant conversation; everyone is approachable. The service manager and everyone behind the desk are friendly and understanding, always ensuring my car is serviced as quickly as possible and everything is explained to me. Christian Charvet (Sales Manager), Carol Morin (Service Advisor), and Ertan Jusuf (Asst Service Manager) have all been particularly wonderful. Thank you!!! More

Jorge Rivera is the consummate professional. He is knowledgable,polite, gracious,and efficient. My transaction with him was seamless. I was particularily conscious of the fact that he did everything t knowledgable,polite, gracious,and efficient. My transaction with him was seamless. I was particularily conscious of the fact that he did everything that he said he would do...the first time, every time. This was greatly appreciated. More

The staff is very courteous & friendly. Whenever i have an appointment they are always quick & my car is always ready before the anticipated time. when i drive up to service without an appointment the have an appointment they are always quick & my car is always ready before the anticipated time. when i drive up to service without an appointment they have always took care of the problem and never turned me away. they are truly exceptional. More

CAROL GOES ABOVE AND BEYOND FOR HER CUSTOMERS WEITHER OVER THE PHONE OR IN PERSON, WE ALWAYS LEAVE WITH A SMILE. SHE ALSO ENSURES THAT WE GET THE BEST QUALITY AT RESONABLE PRICES.....I TOTALLY RECOMMEND OVER THE PHONE OR IN PERSON, WE ALWAYS LEAVE WITH A SMILE. SHE ALSO ENSURES THAT WE GET THE BEST QUALITY AT RESONABLE PRICES.....I TOTALLY RECOMMEND THIS DEALERSHIP, I'VE HAD NOTHING BUT GOOD RESULTS AND HAVE BENEFITTED FROM BEING A LOYAL CUSTOMER. More

I have purchased several cars from this dealership, and am very satisfied with them. I find the important part of any dealership is the service dept. I always deal with Al Perri, and I must say he makes ev am very satisfied with them. I find the important part of any dealership is the service dept. I always deal with Al Perri, and I must say he makes everything easy for me. I am confidant that when I leave my car for service everything will be done as he promises. He keeps me updated on the progress of my car and has a very helpful and outgoing way about him. He is the reason I continue to do buisness with this dealership and I would consider him to be an asset to whatever company he works for. More

I have been purchasing Mercedes Benz automobiles for 30 plus years. It has always been a pleasure dealing with all your employees. Everyone is polite, friendly and courteous. In my opinion, the service dep plus years. It has always been a pleasure dealing with all your employees. Everyone is polite, friendly and courteous. In my opinion, the service department is a key element in an ongoing relationship with the dealership. That being said, I have found Alphonso Perri to be the consumate professional. He returns all my calls in a timely manner, keeps me abreast of the status of my car, and makes me feel confident all my car issues will be resolved. He does so in a very friendly, reassuring manner. I have recommended many of my friends to Mr.Perri, and all have had very positive successful experiences. He is a gentleman and truly a pleasure to deal with. More

Quality dealership where customer service is so very important to them. Everyone, from the people who greet you at the door, to the sales and service folks are the absolute best that I have ever dealt w important to them. Everyone, from the people who greet you at the door, to the sales and service folks are the absolute best that I have ever dealt with. More

When I purchased my car from Sovereign Mercedes Benz, currently Mercedes Benz of Brooklyn, it was a pleasure to deal with the sales representative. When the time came to service my car I met Alfonso Perr currently Mercedes Benz of Brooklyn, it was a pleasure to deal with the sales representative. When the time came to service my car I met Alfonso Perri, and since than I have been lucky to have him as my service advisor. Al is always on the top of the issue, no matter how big or small, and I trust him with my car. Mr.Perri treats customers as though they are family. He is always professional, responsible and very knowledgeable. It is a pleasure to deal with him. More

I am a Canadian that made the trip 8 hours south to purchase a beautiful 2010 GLK 350. Due to my geographic location, I made the purchase on-line without ever physically seeing the vehicle. This was my purchase a beautiful 2010 GLK 350. Due to my geographic location, I made the purchase on-line without ever physically seeing the vehicle. This was my first time making such a big purchase on-line and let me say how fantastic it was. The fact that I wired all the money to this dealership prior to seeing the vehicle speaks volume about the service I received from Jerry Petitto. He made me feel comfortable with the purchase and helped in all paperwork necessary for exporting the vehicle. When my wife and I showed up at the dealership, Jerry was waiting for us with breakfast and Ipads for us to relax. The vehicle looked so good, I would never have known it was pre-owned. It well exceeded my expectations. Spotless from top to bottom. I also want to give a special mention to the pre-owned manager, Lou Romano, who was there to greet us, answer all our questions and see us on our way. I will definitely purchase from MB Brooklyn again as this was a world class experience selling world class vehicles. Mike from Canada More

Wow its under new ownership and they changed the name to Mercedes-Benz of Brooklyn the new owner (Doug Wells) came out wanted to meet every customer and then I watched him just making things happen. My sal Mercedes-Benz of Brooklyn the new owner (Doug Wells) came out wanted to meet every customer and then I watched him just making things happen. My sales person Mario was great and so was the manager Steve. More