Mercedes-Benz of Brooklyn

Just perfect. From walk-in to drive-out everything was as expected. High class! The process was smooth and friendly. New car walk-in was precise and informative. Da From walk-in to drive-out everything was as expected. High class! The process was smooth and friendly. New car walk-in was precise and informative. Dawn, sales representative, was very helpful. She worked with us even on her day off! More

just like home I INTRODUCED TWO OF MY CO-WORKERS TO LEASE CARS AT THE SAME DEALER BECAUSE THE SALES ARE SO SINCERE,PATIENT,AND WILLING TO HELP.ALSO GIVE YOU EXPERIEN I INTRODUCED TWO OF MY CO-WORKERS TO LEASE CARS AT THE SAME DEALER BECAUSE THE SALES ARE SO SINCERE,PATIENT,AND WILLING TO HELP.ALSO GIVE YOU EXPERIENCE IN COMPARISON. BUT THE SERVICE DEPT.NEED LITTLE IMPROVEMENT. More

Extremely Professional From the Service Rep Christina to the Shop Mgr Matt I was more than pleased. They made me feel like there most valued customer. GREAT Personel n extre From the Service Rep Christina to the Shop Mgr Matt I was more than pleased. They made me feel like there most valued customer. GREAT Personel n extremely Knowledeable Thanks More

Always a great experience Everyone I've dealt with have always been professional, personable and helpful!! The sales team and the service team are great! Mercedes has a custome Everyone I've dealt with have always been professional, personable and helpful!! The sales team and the service team are great! Mercedes has a customer for life! More

This is a second time l have been there for their excellent service. I am happy with their work and recommend it to anyone who needs it. excellent service. I am happy with their work and recommend it to anyone who needs it. More

Awesome experience! Ronald Rodriguez was nice, not pushy and he always returned our calls and or emails right away. We definitely would recommend this place. and he always returned our calls and or emails right away. We definitely would recommend this place. More

Thank you for your great service, i walk in and it didn’t take long to get back my car back and the new service waiting area help with the time spent. take long to get back my car back and the new service waiting area help with the time spent. More

Great service band staff, made it extremely easy and efficient. Loved my loaner car. Giuseppe's customer service now exceptional! Thank you all and Happy New Year! efficient. Loved my loaner car. Giuseppe's customer service now exceptional! Thank you all and Happy New Year! More

Kenny in service was excellent i really appreciate his patience, professionalism and how quickly he expedited the repairs on my car on a Saturday and last min. patience, professionalism and how quickly he expedited the repairs on my car on a Saturday and last min. More

Work to do For the most part the experience was ok not great from dealing with other Mercedes dealership you need to work on bed side manners and giving the cust For the most part the experience was ok not great from dealing with other Mercedes dealership you need to work on bed side manners and giving the customer your full attention before and after the sale. Or example my Mercedes me app still isn't working I will figure that part out but it's the little things that matter. More