Mercedes-Benz of Brooklyn
Brooklyn, NY
Filter Reviews by Keyword
By Type
Showing 996 reviews
I had the pleasure of working with Igor Finkelzon on a possible future lease for myself. He was professional, friendly and knowledgable of all the models I was interested in. Always having a smile on his possible future lease for myself. He was professional, friendly and knowledgable of all the models I was interested in. Always having a smile on his face, he made the leasing process far more pleasant than I was expecting. If you visit this dealership then Igor Finkelzon is the sales associate you must see! More
I purchased a pre-owned Mercedes in 2011 from Bentley and he was truly phenomenal. I trust him wholeheartedly. I recommended a friend, who purchased a car through Bentley and we all love him. In fact, I have he was truly phenomenal. I trust him wholeheartedly. I recommended a friend, who purchased a car through Bentley and we all love him. In fact, I have owned my 2009 pre owned car for approximately 1 1/2 years and am trading it in for the 2014 CLA because Bentley has made that dream possible for me. I will be a loyal customer to him always and will NEVER buy a car from anyone other than him!! Thank you Bentley for being a loyal, honest man. I will tell everyone I know to buy a car from him because they will definitely, beyond the shadow of a doubt, be in excellent hands! Mercedes Benz is lucky to have him as an employee! More
I have been a returning customer for many years now, and I continue recieving great service that keeps exceeding my expectations. I plan on continuing to do business with you and referring my friends and fa I continue recieving great service that keeps exceeding my expectations. I plan on continuing to do business with you and referring my friends and family. Thank you. More
We had a great experience purchasing our car. Steve was a wonderful help, very knowledgeable, polite and friendly. We picked up our car at the correct time without delay. wonderful help, very knowledgeable, polite and friendly. We picked up our car at the correct time without delay. More
carol morin has been my service adviser for a number of years....i find her to be very courteous friendly and quite knowledgeable.i feel very confident that my car will be professionally serviced due her i years....i find her to be very courteous friendly and quite knowledgeable.i feel very confident that my car will be professionally serviced due her integrity and attention to detail.carol gives excellent advice and she is the the #1 reason i will keep coming to this dealership. More
Owning Lexus GS 300 I’m always considering myself as a Lexus person until I was accompanying my friend to “Sovereign” dealership and meet Steven. He manages to turn my world upside-down. In his usual mann Lexus person until I was accompanying my friend to “Sovereign” dealership and meet Steven. He manages to turn my world upside-down. In his usual manner - very polite and very technical he explained me the differences between this 2 manufacturers, show me all pros and innovations on which Mercedes supersedes Lexus and other manufacturers. Steve provides test rides which are definitely prove his words and seal the deal. Not to mention that in a week I was pick my first GL450 from him. He made leasing process so smooth and ‘simple’, surrounded with his help and personal attention that I’m definitely get my next Mercedes from him. Steven provides such a personal touch that every time when I’m in neighborhood I’m taking time to step by and say hi. More
I greatly enjoyed my experience at the Sovereign Merecedes Benz Dealership. Igor Finkelzon made the process of getting a car as easy as possible. He got me a great deal on an amazing car. I would de Merecedes Benz Dealership. Igor Finkelzon made the process of getting a car as easy as possible. He got me a great deal on an amazing car. I would definately come back to Igor for my next car. More
The dealership provides Great customer services with warm friendly smile and very professional, understand the product with great patient for all questions with a detailed explaination. friendly smile and very professional, understand the product with great patient for all questions with a detailed explaination. More
Mario Castelli worked most diligently on getting me a new leased car with the additional accessories, color, & price range that I was looking for. He did find the car and the monthly leased payment that was leased car with the additional accessories, color, & price range that I was looking for. He did find the car and the monthly leased payment that was within my budget. He also continuously kept me informed as to the status of my new automobile. He put my mind at ease by handling all of the paperwork, including my insurance company, in order to have the car ready for me to pick up on the day he had indicated. I might also like to add, that Mark was most informative and patient when going over all the operating details of my new automobile. Thank you for the nice experience and it is a pleasure doing business with you. Lorraine Santino More
i want to thank Carol Morin for another great experience with Mercedes Benz. Carol has always returned my calls in a timely fashion as well as kept me in the loop throughout the service process. I would rec with Mercedes Benz. Carol has always returned my calls in a timely fashion as well as kept me in the loop throughout the service process. I would recommend Carol to anyone who wants excellent service More