Mercedes-Benz of Brooklyn

Michael King is a great example of how a salesman listen's to all of your needs in a vehicle. My overall experience at mercedes benz of brooklyn was exceptional. listen's to all of your needs in a vehicle. My overall experience at mercedes benz of brooklyn was exceptional. More

Caroline is always very helpful. Staff is very nice and friendly. Great thing that they open on Saturday. Their service is the best I've ever been too. Thank you friendly. Great thing that they open on Saturday. Their service is the best I've ever been too. Thank you More

Not every dealership you go into makes you feel at home and like family, but Sovereign Mercedes-Benz in Brooklyn under the management of Chrisitan Charvet is a class act a true All-Star team of professiona and like family, but Sovereign Mercedes-Benz in Brooklyn under the management of Chrisitan Charvet is a class act a true All-Star team of professionals. I leased a S550 and besides being in love with my car and the ride, I'm even more impressed with the way I was treated from the moment I walked in and every service visit thereafter. Lu Neng and Christian Charvet were both amazing walking me through the entire process from inception through delivery of the vehicle. Chrisitian always takes the time to ask me about my vehicle, the experience and is available to address my every concern. So far I must say both the vehicle and the service are flawless. I highly recommend you go see this great team led by Christian and their impressive luxury vehicles, they will make you feel good about your purchase and you will walk away educated and extremely satisfied, as i was and many of my friends I have referred since. More

Both Luigi and Lou, the sales manager were very informative and accommodating. I bought a great pre-owned car, that is like new, at a great price. Luigi and Lou were pleasant to work with, follow informative and accommodating. I bought a great pre-owned car, that is like new, at a great price. Luigi and Lou were pleasant to work with, followed thru on all inquires, and were negotiable - it was a win win deal all around. More

Joe on roadside is always willing to help me by coming to my assistance no matter where I am. he is prompt and very capable. I feel I can always rely on him. Carol has always given us great service, making my assistance no matter where I am. he is prompt and very capable. I feel I can always rely on him. Carol has always given us great service, making the experience of fixing and servicing my car painless. She is kind, courteous and efficient in expediting the work to be done. I highly recommend both of these individuals. Dr. Antoine Jebran More

I have bought two cars from Bentley he is professional patient and easy to talk with.He is always there for me especially after SANDY he took the time to find me the right E350 at the right price! patient and easy to talk with.He is always there for me especially after SANDY he took the time to find me the right E350 at the right price! More

Al Perri is the consummate professional. He is affable, candid, unfailingly polite, and shows an uncommon level of caring when dealing with customers and their vehicles. I have had several service advisors candid, unfailingly polite, and shows an uncommon level of caring when dealing with customers and their vehicles. I have had several service advisors and he easily ranks among the best. He not only takes his work seriously, but genuinely enjoys working with clients. Unfortunately, I usually only see him when my car needs service- but each time, I leave confident that my car will be well taken care of and he will be mindful of cost. I could be far more effusive in my praise, but know that he is not only an asset to Sovereign Motors, not only a credit to the industry, but an exemplar to all who call themselves dedicated professionals. My regard for him professionally is exceeded only by my personal esteem. More

This is my 2nd purchase from this dealer ship. I am very happy with the staff and level of service. I would reccomend them to anyone happy with the staff and level of service. I would reccomend them to anyone More

I gave the rating because Carol is so helpful. No matter when I have a problem with my car, she always does her best to push things along for me & accomodate me & my work schedule. Shes really friendly & ge when I have a problem with my car, she always does her best to push things along for me & accomodate me & my work schedule. Shes really friendly & gets the job done! This is my 3rd Lease with them... highly recommended More

Yes, My name is Duquan White, and i just wanted say That ive been working with this dealership for 3 years and the service here is exceptional, the staff here at Mercedes Benz of Brooklyn, goes out of there ive been working with this dealership for 3 years and the service here is exceptional, the staff here at Mercedes Benz of Brooklyn, goes out of there way to prefrom GREAT sevice to all there clients as far as i can see. Ive been working with a sevice advisor Name Carol Morin, and her knowlege of the automobile sevice is extraordinary, she makes sure that my vehicle is maintained to standard code and has a very pleasent attitute,. i would refer other costumers to this dealership anytime just to add. Thank's Transparent Styles More