Mercedes-Benz of Brooklyn

Diana is the best! She's amazing at getting you exactly what you're looking for. Diana won't leave you dissatisfied. She's a great asset to this mercedes branch. She gets the job done for all of my exactly what you're looking for. Diana won't leave you dissatisfied. She's a great asset to this mercedes branch. She gets the job done for all of my auto needs. More

All the salespeople and supporting staff were great ! They were friendly, knowledgeable, and eager to please this consumer regarding all aspects of the transaction. I speak from experience, as I am a ret They were friendly, knowledgeable, and eager to please this consumer regarding all aspects of the transaction. I speak from experience, as I am a returning customer. More

Very knowledgeable, Beautiful showroom with a large selection. Quick and easy process and left with new car same day. Everyone was very nice. All our questions were answered honestly and quickly. selection. Quick and easy process and left with new car same day. Everyone was very nice. All our questions were answered honestly and quickly. More

Everything was completed professionally, clean and quick to my satisfaction. I was even provided a loaner car so I could continue my day with no interruptions. to my satisfaction. I was even provided a loaner car so I could continue my day with no interruptions. More

Tom Trella, Jorge and Doug were fantastic. I would Tom Trella, Jorge and Doug were fantastic. I would highly recommend this dealer for the best possible sales experience. Since the change in ow Tom Trella, Jorge and Doug were fantastic. I would highly recommend this dealer for the best possible sales experience. Since the change in ownership, i believe this is the best MB dealer in the tri-state. Aggressive pricing, great service, great customer experience. More

Mr. Steve Shlayan was instrumental in assisting my purchase of three M-B vehicles ordered from his dealership. Mr. Shlayan couples the rare skills of product performance and custom interior appointmen purchase of three M-B vehicles ordered from his dealership. Mr. Shlayan couples the rare skills of product performance and custom interior appointments that make a ground-up fabrication a delight. His vast knowledge of the vehicle coupled with his generous time spent researching every nuance important to the customer is rare indeed. If you have the time and inclination to have your M-B built to reflect your spirit (from engine performance to exotic leather interiors) he remains the only person one can relate to! More

I brought my SUV in to be serviced at Brooklyn Mercedes Benz.I was given a loaner car, MS.M.Tucci was very professional, and also provided updates information about my vehicle.The rest of the Staffs were p Benz.I was given a loaner car, MS.M.Tucci was very professional, and also provided updates information about my vehicle.The rest of the Staffs were professional and courteous as well.The overall experience was great. More

Carol Morin makes me feel like she is my personal service rep. Her professionalism along with her superior skills and caring and friendly personality make bringing your car for service a pleasant experience rep. Her professionalism along with her superior skills and caring and friendly personality make bringing your car for service a pleasant experience. More

I've been a loyal customer solely because of the personalized and excellant service received specifically from Carol Morin. She has always taken the time and given unwaivering attention to detail; personalized and excellant service received specifically from Carol Morin. She has always taken the time and given unwaivering attention to detail; making the Mercedes experience truely First Class. I look forward to my next Mercedes and specificlly will return to Mercedes of Brooklyn, knowing Carol will be there to add that level of service and personalized attention that makes me feel like I'm a valued patron and friend. Thank you, M.Levy More

The new management at this dealership makes the experience here unlike at any other luxury car dealership in NYC - surprisingly pleasant! When I brought in my car for service, although they did no experience here unlike at any other luxury car dealership in NYC - surprisingly pleasant! When I brought in my car for service, although they did not have loaners, they went out of their way to get me a car from Enterprise Rent-a-Car, for free. The manager stopped by and offered his help, shook my hand and said he's at my service and wants my service experience to be great. The service advisor that I dealt with, Alberto Lalli - was also extremely polite and pleasant to deal with. My son who was with me, got a few playdoh boxes to play with while we waited. The wait was only 10 mins to be seen, and the time it took to drop the car off and leave with a rented one was no more than 30 mins. Plus, they fixed my car in 24 hours. Really a pleasant experience!!!! A nice refreshing suprise! Thank you, guys! More