Mercedes-Benz of Brooklyn
Brooklyn, NY
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This dealership is unlike any other I have done business with (and I've bought a lot of cars). From the moment we walked in, my wife and I were greeted by a friendly, smiling face and made to feel very comf with (and I've bought a lot of cars). From the moment we walked in, my wife and I were greeted by a friendly, smiling face and made to feel very comfortable. we were offered a complimentary beverage while we waited for our salesman to greet us. Steven Shlayan, was one of the best sales reps we have ever worked with! He was patient, low-pressure and very knowledgeable about the cars (we visited other dealers where I knew more than they did about their products!). He took my wife and I on several test drives and actually cared to know about our experience driving each car. The pricing we were offered was very competitive with other dealers we visited, but the purchasing experience was truly first-class! the facility is clean and the staff is very friendly, the complimentary food and snacks in the cafe are a nice touch as well. We are very happy with our new E-class and thrilled with the overall experience at MB of Brooklyn. Definitely worth the trip!! More
Steve is the best Sales & Leasing professional ever! He made the Mercedes-Benz experience a great one! His sense of humor and amazing salesman skills made me and my family want to come back to the deale He made the Mercedes-Benz experience a great one! His sense of humor and amazing salesman skills made me and my family want to come back to the dealership over and over again. He's great we absolutely love him!! I highly recommend going to Mercedes Benz of Brooklyn and using Steve McCloskey as your salesman! He's so great we leased not 1 but 3 Mercedes from him! Love love love him!! More
It was my first time visiting Mercedes- Benz of Brooklyn and I must say my experience with Mr John Denice and the service staff was a very pleasurable one. I would recommend my family and friends to go exp and I must say my experience with Mr John Denice and the service staff was a very pleasurable one. I would recommend my family and friends to go experience the professional service offered by Mr John Denice and staff. Thank you all so much I am happy. Mrs Coote More
Very friendly staff who made us feel very welcome. The problem was quickly identified and fixed and we left feeling very satisfied. We intend to make this dealership our home dealership. problem was quickly identified and fixed and we left feeling very satisfied. We intend to make this dealership our home dealership. More
I brought my twin daughters in to Mercedes Benz of Brooklyn to take a look at the c class. We were introduced to Steve McCloskey, he was friendly, courteous, knowledgable and professional. He delivere Brooklyn to take a look at the c class. We were introduced to Steve McCloskey, he was friendly, courteous, knowledgable and professional. He delivered everything he said he would and it was a pleasure to deal with him. Steve convinced my daughters that BMW does not compare in safety to the c-300. As a result, both daughters leased the c-300. After our experience with Steve, I decided to lease a third vehicle for my wife. He did what he said and said what he did. I would definitely do future business with Steve and Mercedes Benz of Brookyn. I would also like to mention, Steve the Service manager, courteous and professional, Ertan Jusuf Assistant Service manager was great, he treated me as if I were his client for 25 years. I'll be back...thanks Joe Larstanna More
Pre-sale, at-sale, post-sale... top-notch and hassle-free service and experience. They are your friends and will help you with the car buying process every step of the way. Don't forget to take advantage of service and experience. They are your friends and will help you with the car buying process every step of the way. Don't forget to take advantage of the complementary snacks and drinks while you wait! More
Super friendly, professional and curtious sales team. Bentley and lou were very patient, Bentely showed me three different cars, and lou spent an hour with me working out a price and after we nogotiated Bentley and lou were very patient, Bentely showed me three different cars, and lou spent an hour with me working out a price and after we nogotiated they threw in a couple of very nice gifts, thanks. Asad Basha (finance) showed me all the options and worked the numbers like three times, very patient. overall they really go out of their way to make sure the customer walks away happy. More
Mario Castelli is nothing but a cut above when it comes to salesmanship. He was courteous, calm, resourceful, and professional. I will recommend him to all my friends, my family, and my coworkers because to salesmanship. He was courteous, calm, resourceful, and professional. I will recommend him to all my friends, my family, and my coworkers because of the exhilarating experience we had dealing with Mario Castelli. It was not an easy deal and we were not really ready mentally to pull away in a 450 GL out of a lot filled with beautiful cars. Our sight was set on a Range Rover and we were somewhat disappointed that 2014 RR Sports was not available. In a stroke of genius I decided to stop by Mercedes Benz of brooklyn and we got paired with Super Mario the Wonder Salesman. The rest is for the history books because Super Mario made it happen in less than 48 hours. When it comes to closing a deal, Super Mario was so smooth and so knowledgeable that I highly recommend him to his immediate supervisor and Chief Operating Officer for a training position where he would work with struggling starting out salesmen. He would be a great asset there. Thanks Super mario and God"s Speed !!!! I bet you listen to Brian Tracy. God bless you and your family. Special thanks to your manager, your big boss man, and Jonathan. Carlo Damus More
We purchased our C300 yesterday and received the highest standard of service from Bentley & Steve Shlayan of MB of Brooklyn. Upon pick up Nick Argos walked us through every option of the car and made sure a standard of service from Bentley & Steve Shlayan of MB of Brooklyn. Upon pick up Nick Argos walked us through every option of the car and made sure all our questions were answered. The president, Douglas Wells, even took the time out of his busy schedule to thank us for our business. I highly recommend MB od Brooklyn to everyone! More