Mercedes-Benz of Brooklyn

January 24, 2014 I am writing to let you know how January 24, 2014 I am writing to let you know how much I appreciate the outstanding customer service that your staff provided. I visited your deal January 24, 2014 I am writing to let you know how much I appreciate the outstanding customer service that your staff provided. I visited your dealership to purchase my vehicle. Your staff was very attentive and helpful. The employees I interacted with, especially R Paul Murjani, Asad Basha and Lou Romano, were very knowledgeable and helpful. They seemed genuinely interested in helping me secure my vehicle. Because of their efforts, I was able to find exactly what I needed and I am very satisfied with my purchase. I will continue to visit Mercedes-Benz of Brooklyn, as well as recommend it to others. Please let R Paul, Asad and Lou, as well as the other employees in the dealership know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued. I look forward to working with your team again in the future. Sincerely Pauline Forde More

My overall experience was rated as a 3 out of 5, only because there was a lot of miscommunications between myself, the dealership and my car insurance company. If communications were handled better, I be because there was a lot of miscommunications between myself, the dealership and my car insurance company. If communications were handled better, I believe my experience would have been much better. However, Joseph Modica truly does what he can to make sure the customers are serviced well in a professional manner. I will be coming back to this dealership for any other services in the future and be sure to specifically work with him. More

Dear Jerry, I'm writing this review to let know Dear Jerry, I'm writing this review to let know everybody how happy I was with your help service. You are a true professional and i would recommend Dear Jerry, I'm writing this review to let know everybody how happy I was with your help service. You are a true professional and i would recommend everybody to work with you. Thank You Benny. More

My service experience continues to be excellent. My car was serviced as needed and the job was completed in the time promised. All of the employees are extremely friendly and courteous. was serviced as needed and the job was completed in the time promised. All of the employees are extremely friendly and courteous. More

Both Asad Basha and Terrance Day were professional and accommodating. On the total, I was satisfied with the price of the car, the terms of the loan and the extended warranty. The car was delivered to me accommodating. On the total, I was satisfied with the price of the car, the terms of the loan and the extended warranty. The car was delivered to me in perfect condition. More

Thank you Mr. Lashley, From the moment we spoke I felt confident that I will bring my new car home for Christmas. The staff was professional, kind, and showed patience. I felt bad for the gentleman that confident that I will bring my new car home for Christmas. The staff was professional, kind, and showed patience. I felt bad for the gentleman that explain the car to me lol but he kept her cool and professionalism. ;-) I'm absolutely in love with my new whip! Great job to u all. Many Thanks, Tanya Z. More

Good service should be accepted as the norm; exemplary performance needs to be recognized. John McCormick, Internet Parts Manager at Mercedes-Benz of Brooklyn, could not have been more helpful, more dili performance needs to be recognized. John McCormick, Internet Parts Manager at Mercedes-Benz of Brooklyn, could not have been more helpful, more diligent or more knowledgeable helping me locate and purchase hard-to-find parts for my M-B S600. His service didn't stop after parts delivery either; he was in regular communication with me making sure things we're received as ordered and that the installation went smoothly. People who own Mercedes-Benz have a particular mindset, made up equal parts quality and a certain promise inherent in the brand. John seemed to know that instinctively and as a result is a credit to himself, his dealership and to Mercedes-Benz. Perhaps the best tribute is the promise of repeat business. If I need something for my Mercedes John McCormick gets my phone call and my business. More

I needed an emergency non appointment service appointment for my ML 350 on Saturday December 21. Carol took me in immediately and addressed my issue. Even though I did not have an appointment, Carol made sur for my ML 350 on Saturday December 21. Carol took me in immediately and addressed my issue. Even though I did not have an appointment, Carol made sure that my car was serviced within a reasonable time and I did not mind waiting. The alternative would have been to leave my car there. Carol was also very good about informing that the service was covered under a remaining warranty and that made the wait even better. Thank you to Carol for making my need and my safety a priority. More

My experience with Mercedes Benz has been very good. I recently purchase GL450 from sales department, the experience there was great. Johnny has been the best sales adviser that i have ever dealt with. He recently purchase GL450 from sales department, the experience there was great. Johnny has been the best sales adviser that i have ever dealt with. He is extremely reliable, polite and really knows MB's, how they work, how they run. More

Excellent costumer service carol made me feel very welcome and comfortable. The staff was great and the service process went very fast .I would recommend anyone to do business at Mercedes benz of broo welcome and comfortable. The staff was great and the service process went very fast .I would recommend anyone to do business at Mercedes benz of brooklyn. More