Mercedes-Benz of Brooklyn

amazing experience for a first time MB purchase. Tom was more amazing. He helped me 110% buying my new car. i recommend him to everyone. he made me feel like family. more amazing. He helped me 110% buying my new car. i recommend him to everyone. he made me feel like family. More

Tom Trella is the consummate sales professional. He works hard to understand your needs and then goes and makes it happen for you. He is fast, efficient and professional. I am an extremely focuse works hard to understand your needs and then goes and makes it happen for you. He is fast, efficient and professional. I am an extremely focused deal (best price) guy on cars. I don't have a strong preference between a comparable Audi, BMW, Lexus or MB, but Tom always wins my business through their aggressive pricing and customer service. Even though I now live in Charlotte, NC, I travel all the way up to Brooklyn to buy all my cars from Tom and MBB. More

Tom trella and staff are more interested in you as a customer first than the sale they will work to give you the best deal for you Tom is always interested on what's good for you and very knowledgable customer first than the sale they will work to give you the best deal for you Tom is always interested on what's good for you and very knowledgable More

Tom Trella at Mercedes Benz of Brooklyn made my car buying experience simple and hassle free. He is a great listener who paid attention to every detail ensuring that my needs are met. During my intera buying experience simple and hassle free. He is a great listener who paid attention to every detail ensuring that my needs are met. During my interaction with Tom, it was quite evident that he is very passionate about his job. He maintained the highest level of efficiency and professionalism throughout the entire process. I am extremely satisfied with his customer service and I would highly recommend Tom Trella at Mercedes Benz of Brooklyn to all my family and friends. More

I have given this rating because I was very satisfied, it was my first time going in person to the dealer in person, I have been dealing with them for years even though I have 2 Mercedes Benz dealers close b was my first time going in person to the dealer in person, I have been dealing with them for years even though I have 2 Mercedes Benz dealers close by. The Sales person was very accommodating of my needs and knew exactly what I want. He also responded quickly when ever I called to ask any question. He was very persistent and patient with me. Thank you Mercedes Benz of Brooklyn I will continue to do business with you and definitely recommend you to my family and friends. More

The service that I received from the sales represenative was superb..Igor Finkelzon made my experience with Mercedes Benz of Brooklyn feel as if I was dealing with a close friend, Every question I asked of was superb..Igor Finkelzon made my experience with Mercedes Benz of Brooklyn feel as if I was dealing with a close friend, Every question I asked of him he answered truthfully and to the point. He went out of his way to go the extra mile when he did not have to. I felt extremely comfortable with his service and would absolutely purchase another auto from him without hesitation. I went to other Mercedes dealers while shopping for a car and was very disappointed in the way I was handled as a customer as if they were doing me a favor. Igor Finkelson has become a friend that I will always turn to when I need assistance, advice or am ready to purchase a new car from Mercedes of Brooklyn. Thank you so much for hiring such dedicated employees like Igor who truly makes Mercedes Benz of Brooklyn number one. Sincerely, Michael Glazer More

Mrs. Carol Morin treat you with respect and very knowl egable of her job. Customer service is polite and friendly,the atmospohere is clean and comforable. I would recomend family and friends. egable of her job. Customer service is polite and friendly,the atmospohere is clean and comforable. I would recomend family and friends. More

Bentley is a great car sales man, listens to customers and responds quickly. A+ Jonathan helped us with the financing and walked us through the process very professionally. Bentley/Jonathan also assiste and responds quickly. A+ Jonathan helped us with the financing and walked us through the process very professionally. Bentley/Jonathan also assisted with the out-of-state registration as well, cannot wait to receive the new registration and license plates soon!!! More

I tried several other mercedes dealerships for my purchase. Not only did brooklyn have by far the best inventory selection, but also the friendlies and most helpful staff. Everyone there was great es purchase. Not only did brooklyn have by far the best inventory selection, but also the friendlies and most helpful staff. Everyone there was great especially my salesman terrance. Out of all the cars i have purchased in the past (which have been a lot!) he was the best salesman i ever dealt with. Make sure he never leaves!! If he does, my next purchase will be from where ever he is. Even if its a peugot dealership!! More

Excellent personality. Warm friendly atmosphere and Carol is a knowledgeable person. She is tops! The customer service department is excellent. The time to get an appointment is easy and the wait time is not is a knowledgeable person. She is tops! The customer service department is excellent. The time to get an appointment is easy and the wait time is not too long. More