Mercedes-Benz of Brooklyn

Outstanding Carol Morin is a dedicated professional and it shows each time I meet with her. I truly appreciate all of her hard work and the care she takes of her Carol Morin is a dedicated professional and it shows each time I meet with her. I truly appreciate all of her hard work and the care she takes of her clients. More

Terrance & Josh I had a great experience with Terrance and Josh. After dealing with 3 other Mercedes Dealerships and walking out not happy.. I wish i would have walke I had a great experience with Terrance and Josh. After dealing with 3 other Mercedes Dealerships and walking out not happy.. I wish i would have walked in Mercedes of Brooklyn. Great Staff & everything was organized. SO happy with my brand new car! Thank you Terrance and Josh. More

Carol is the best! From the inception of my dealing with Mercedes Benz of Brooklyn, I have been very pleased with their overall service. I was lucky enough to be assign From the inception of my dealing with Mercedes Benz of Brooklyn, I have been very pleased with their overall service. I was lucky enough to be assigned to Carol Morin for my first service visit. She has been , and continues to be very professional, caring and empathetic to the woes of maintaining a luxury vehicle. I feel sorry for customers who may not have experienced the exceptional service that Carol provides. Mercedes Benz of Brooklyn is not a convenient location for me, however due to the service and familiarity of the staff (especially Carol) I continue to frequent this dealership. More

Great customer service On Saturday morning, we called because we had hit a pot hole late Friday night. They told us to bring the car right in. When we arrived Carol helped On Saturday morning, we called because we had hit a pot hole late Friday night. They told us to bring the car right in. When we arrived Carol helped us. She was great. Very friendly and helpful. We hung out in the lounge and had coffee and a bagel while we waited for the car. Carol continually updated us on the progress of the car. We were happy that the visit went as well as it did considering that we weren't happy that we destroyed our tire by hitting a pot hole. Thank you Carol and the rest of the staff. More

Great Customer Service Sometimes all you need to turn a bad day good is to get a smile and the assurance that you matter. That is exactly what happened upon meeting with Se Sometimes all you need to turn a bad day good is to get a smile and the assurance that you matter. That is exactly what happened upon meeting with Service Consultant Carol Morin. Carol listened to my problem and reacted as if I was the only person in the service center. When I was shopping for a new car I looked at several brands, and based on this experience I know I made the right choice when I bought from Mercedes-Benz of Brooklyn. More

Tom was great We were referred to Tom Trella by one of his clients, and everything they had to say about Tom was true. He is a genuine person and a credit to his pr We were referred to Tom Trella by one of his clients, and everything they had to say about Tom was true. He is a genuine person and a credit to his profession. We were pleased with the way we were treated, not only by Tom, but by everyone we dealt with in this dealership. Hands down, I would recommend this dealership and especially Tom. More

Extraordinary service Jerry Petitto is one of the most extraordinary, knowledgeable, friendly salesperson and You are lucky to have him on your team. We highly recommend h Jerry Petitto is one of the most extraordinary, knowledgeable, friendly salesperson and You are lucky to have him on your team. We highly recommend him. More

Service / Hospitality / Used Car These great employees have been the greatest to me, in belief to myself that I will purchase a used vehicle today. I was taken care of the moment I d These great employees have been the greatest to me, in belief to myself that I will purchase a used vehicle today. I was taken care of the moment I drove into the service area. They all took care of me and was on point with questions I've asked. They treated me as family and I will recommend anyone to buy from their dealership any day. More

Happy costomer I have great experience with Brooklyn Mercedes Benz. I'm werry satisfy sales and service department . They are wery freandly and helpful For any r I have great experience with Brooklyn Mercedes Benz. I'm werry satisfy sales and service department . They are wery freandly and helpful For any reason I call them I'm sure they will help me More

Great Experience with Lauren and Michael I would like to thank the staff of Mercedes Benz of Brooklyn regarding my recent new car purchase experience. I have dealt with Michael Chase for my p I would like to thank the staff of Mercedes Benz of Brooklyn regarding my recent new car purchase experience. I have dealt with Michael Chase for my prior 2 Mercedes purchases. He was always helpful, honest, courteous and professional. Since Michael is the sales manager, he referred me to Lauren Ragusa. From the beginning of my dealings with Lauren, she has also been helpful, honest, courteous and professional. Unfortunately for Lauren, my purchase was a difficult one. I wanted a specific exterior/interior that was almost impossible to find. Through much hard work and attention to detail, she came up with exactly what I was looking for. All in all, Lauren was the reason my purchase was enjoyable and went so smoothly. I greatly appreciated that she took quite a bit of time to show me the features of the car, while setting up my equipment preferences. I would certainly recommend Lauren to anyone considering the purchase of a Mercedes Benz. Truly a pleasure to deal with! Deborah Iadarola More