Mercedes-Benz of Brooklyn

Always a Great Experience I have been dealing with Mercedes-Benz for about 3 years now and I am always pleased with the service experience. Carol Morin has been my service con I have been dealing with Mercedes-Benz for about 3 years now and I am always pleased with the service experience. Carol Morin has been my service consultant for just about the three years that we have had the vehicle. Carol is wonderful to work with, always very helpful and makes sure the job is done right. If you are ever at Mercedes-Benz of Brooklyn and need your car serviced you should definitely check in with Carol. More

Experience with Service My experience with Ms. Morin has also been meet with the upmost respect, courtesy and politeness. She has also see that the service done on my authom My experience with Ms. Morin has also been meet with the upmost respect, courtesy and politeness. She has also see that the service done on my authombile is complete and done in a timely manner. More

Great Service I rate this dealer and these employees great ,because they were very professional. They worked with me and my timing and they dealt with me in a profe I rate this dealer and these employees great ,because they were very professional. They worked with me and my timing and they dealt with me in a professional and kind manner. Due to this great service i received from both employees, i will return to this dealer. More

Great salesmanship Wonderful to work with Terrance. He listen to my needs and took his time to show me different selection until I was able to makeup my mind. Great pati Wonderful to work with Terrance. He listen to my needs and took his time to show me different selection until I was able to makeup my mind. Great patience!! More

In and out As usual my visits to the dealership are painless. I have been dealing with the same service person for years. She knows me and knows I am always in a As usual my visits to the dealership are painless. I have been dealing with the same service person for years. She knows me and knows I am always in a hurry. She gets me in and out quickly. The windows and top on my SL were not working. She tested them and then made sure they were repaired properly. I asked for a late pickup and everything thing was done and waiting for me when I arrived. More

Excellent Service I have been lucky enough to have had Carol Morin as my service advisor for over 10 years. I always send her an email the day before I am able to brin I have been lucky enough to have had Carol Morin as my service advisor for over 10 years. I always send her an email the day before I am able to bring my car in for service, and always get that next day appointment. She always makes me feel like I am her most important client. I can count on getting the best service every single visit! More

Great Experience Traded in my cls 550 and upgraded to the new 2014 model and Tom Trella was amazing as he helped us through ever aspect of the purchase I was very plea Traded in my cls 550 and upgraded to the new 2014 model and Tom Trella was amazing as he helped us through ever aspect of the purchase I was very pleased with the overall help[ and knowledge of the staff that will recommend others to this dealership More

One Happy Customer Carol's only downfall is the football team she roots for. My experience with working with Carol has been tremendous. Whenever I bring my car in I get Carol's only downfall is the football team she roots for. My experience with working with Carol has been tremendous. Whenever I bring my car in I get top notch personalized attention. I appreciate everything she does. Hopefully she will realize that rooting for the Eagles is worse than being a Jets fan. Thank you Carol. More

Excellent Customer Service Carol Morin is by far the most knowledgeable service representative at Mercedes-Benz of Brooklyn. Her expertise always puts me at ease and I leave th Carol Morin is by far the most knowledgeable service representative at Mercedes-Benz of Brooklyn. Her expertise always puts me at ease and I leave there with confidence knowing that my issues were expertly taken care of. More

Great Buying Experience I have been a Mercedes Benz driver for the past 12 years and have always preferred buying luxury cars from dealerships. This past weekend, I leased a I have been a Mercedes Benz driver for the past 12 years and have always preferred buying luxury cars from dealerships. This past weekend, I leased a new 2014 ML 350 from Steve McCloskey. Steve was great, he sat with me for several hours, discussing colors, options and financing. When I came into the dealership, I already had a quote from a different dealership. I showed Steve my quote and after speaking with his team, he was able to beat the price and offer additional options at the lowered price. I walked in feeling cautious and anxious, Steve made sure I understood all the details and made sure I was comfortable throughout the entire process. The team at Mercedes-Benz of Brooklyn truly went above and beyond to make me feel welcome. I look forward to working with them when my lease is due to expire. More