Mercedes-Benz of Brooklyn

Standard of Excellence This is my third Mercedes dealer. As a long term Mercedes customer, this dealership represents the standard of excellence that every Mercedes dealersh This is my third Mercedes dealer. As a long term Mercedes customer, this dealership represents the standard of excellence that every Mercedes dealership should aspire and be held to --- the shining star. My representative is Jerry Petitto. He goes beyond a sales function and takes full responsibility for customer experience. He is an exceptional asset to Mercedes Benz. More

Thomas M Great service dept, Joe was my service rep GREAT JOB. Got my car fix, great service 5 STARS. Washed my car and had me out in 2 hours Great service dept, Joe was my service rep GREAT JOB. Got my car fix, great service 5 STARS. Washed my car and had me out in 2 hours More

Excellent Service (Ertan Jusuf) A couple of months ago, I went to get my Mercedes Benz serviced at Mercedes-Benz of Brooklyn and the service I received was outstanding. The person wh A couple of months ago, I went to get my Mercedes Benz serviced at Mercedes-Benz of Brooklyn and the service I received was outstanding. The person who serviced my vehicle was Mr. Ertan Jusuf. Mr. Jusuf, presents a professional and competent attitude with unfailing courtesy that never fails to impress his clients. Not only did he take the time to listen to my concerns and issues regarding my Mercedes Benz vehicle, he truly took the time to tend to my needs regarding my vehicle with incredible dedication to meet all those needs and concerns. He is a good listener and is very competent when he delivers. I feel that there is no more deserving individual than Mr. Ertan Jusuf. I am truly thankful for him, and blessed to have had him work on my vehicle. I hope to continue to working with him in the near future. More

Service Advisor Anthony Incarnato took care of me Nothing bad to say. Service advisor Anthony Incarnato gave me the best service and very honest. He was up front about everything and explained everyth Nothing bad to say. Service advisor Anthony Incarnato gave me the best service and very honest. He was up front about everything and explained everything well. More

computer screen message problem irst I was asked if I had purchased my 2015 from their dealership. When I replied no,my visit went downhill. I first went there when I started receivi irst I was asked if I had purchased my 2015 from their dealership. When I replied no,my visit went downhill. I first went there when I started receiving inoperative messages on my video screen. It took 3 more visits and a call to Mercedes Benz USA for them to fix the problem. More

Purchasing the CLA45 AMG From the moment I stepped into Mercedes Benz of Brooklyn, the staff was welcoming. We initially heard fantastic reviews and were recommended to visit From the moment I stepped into Mercedes Benz of Brooklyn, the staff was welcoming. We initially heard fantastic reviews and were recommended to visit Jerry Petitto. He made sure we were as comfortable as possible and that our expectations were exceeded. I highly recommend anyone looking to purchase a Mercedes Benz to visit Jerry. More

My experience was great. Quick and helpful Anthony Incarnato in the service department was very friendly and professional. Working with Anthony was great he answered all my questions and was v Anthony Incarnato in the service department was very friendly and professional. Working with Anthony was great he answered all my questions and was very helpful. More

"5 STAR CUSTOMER EXPERIENCE" Tom Trella provided "5 Star" customer service! Tom was professional, helpful, knowledgeable and extremely understanding of my needs. Thank you, Tom Tom Trella provided "5 Star" customer service! Tom was professional, helpful, knowledgeable and extremely understanding of my needs. Thank you, Tom Trella and Mercedes Benz of Brooklyn, keep up the excellent work!! More

Exceptional experience purchasing a car My husband and I feel very fortunate to have walked into this dealership when we needed another car. Steve McCloskey was knowledgable and listened car My husband and I feel very fortunate to have walked into this dealership when we needed another car. Steve McCloskey was knowledgable and listened carefully to what we were looking for and matched us to a great car. He was a true gentleman, a sensible businessman, and a great advocate for what we needed. We also worked closely with Doug Wells who had a consistent smile, deep expertise and was a delight to work with. We like the car a lot, but we loved the service even more. They have customers for life. More

This service was excellent I was very pleased with the service. They were very nice and very understanding and they helped very well. I highly recommend them. Thank you I was very pleased with the service. They were very nice and very understanding and they helped very well. I highly recommend them. Thank you More