Mercedes-Benz of Brooklyn

Best dealership and service rep Carol Morin Been a customer for 8 years. Love how I'm treated with respect. My best interest is my service reps concern . Carol Morin is the best. I got upset o Been a customer for 8 years. Love how I'm treated with respect. My best interest is my service reps concern . Carol Morin is the best. I got upset once when I thought I had been switched to another service rep I did not know, but he turned out to be such a nice man. So I know I would have been satisfied even with him. Carol treats me like I'm the only customer she has. I always feel so special. I can call and talk with her like a friend when I think I have a problem. The entire staff is courteous and shows respect. I feel I can trust my rep. Trust is important. More

Excellent Service I can always count on the Service department to exceed my expectations. The outstanding level of customer service is always on point. And Service Advi I can always count on the Service department to exceed my expectations. The outstanding level of customer service is always on point. And Service Advisor Carol Morin is great to work with and provides awesome service!!! More

quick to the point , and accurate Jerry at MB of Brooklyn answered every question and concern I had. I didn't have much time so he was precise, accurate, fair, helpful and to the point Jerry at MB of Brooklyn answered every question and concern I had. I didn't have much time so he was precise, accurate, fair, helpful and to the point. I would recommend MB of Brooklyn and especially Jerry!!! More

Great Service! Carol was terrific, she helped me out with my needs, got my car in and out of service immediately! She went out of her way to ensure quality customer Carol was terrific, she helped me out with my needs, got my car in and out of service immediately! She went out of her way to ensure quality customer service. I was so impressed. Thanks Carol! More

Best experience purchasing a new vehicle! Matt is a gent, well groomed, well presented, well spoken. A passionate sales consultant, not a traditional car salesman. He possesses superior produc Matt is a gent, well groomed, well presented, well spoken. A passionate sales consultant, not a traditional car salesman. He possesses superior product knowledge, and absolute believe in his product. The most straightforward transaction I've ever had. I highly recommend Matt! More

Rui Costa I found Rui Costa as a Service Advisor to be excellent.His caring and expertise sets him apart from the rest..His Product Knowledge to be unsurpassed I found Rui Costa as a Service Advisor to be excellent.His caring and expertise sets him apart from the rest..His Product Knowledge to be unsurpassed and his attention to detail was excellent..He got my Mercedes Benz in and out in a timely manner at a reasonable price...you need more service advisor's like Mr. Costa...I would recommend this service Department at Mercedes Benz of Brooklyn to anyone and everyone...if i could give him ten stars i would...thanks again.. a very satisfied customer...Dan Shevlin..... I will be writing a personal letter to Mr. Doug Wells ...CEO/ Owner of the Dealership to thank him for the excellent caliber of people he has working in his service Department...Thanks again... More

bought 4 cas from Tommy Bought 4 cars from Tommy. Tommy is a great guy. he gives you great service, and a great price. what more can I say? thank you! Bought 4 cars from Tommy. Tommy is a great guy. he gives you great service, and a great price. what more can I say? thank you! More

Is this a dealership or is this Grandma's house? :) Nick Argos welcomed me like family when I stepped into the dealership. He gave me all the low down on the vehicle and also the good and bad reasons t Nick Argos welcomed me like family when I stepped into the dealership. He gave me all the low down on the vehicle and also the good and bad reasons to shop here instead of a mom and pop car dealership. He is ultimately professional and very attentive, made it an awesome experience. Thanks again Nick! More

Personal Attention I want to thank Mr Devin Prediger, The service manager and Mr Anthony Incarnato, the service advisor for their dedicated personal attention to my need I want to thank Mr Devin Prediger, The service manager and Mr Anthony Incarnato, the service advisor for their dedicated personal attention to my needs during my service visit. Thank you very much gentlemen, great work and keep up with that wonderful attitude. All the best, Samy Hassan More

Dreams Come True at Mercedes-Benz Brooklyn I walked into Mercedes-Benz Brooklyn with a dream and this team made it a reality. Joe Malanka, my sales and leasing professional, is a star. The leve I walked into Mercedes-Benz Brooklyn with a dream and this team made it a reality. Joe Malanka, my sales and leasing professional, is a star. The level of professionalism and business acumen Mr. Malanka presented are beyond words. Mr. Malanka listened to my needs and price point and worked very hard to achieve a harmonious and very satisfactory result. Mr. Malanka's experience in the industry is noteworthy and it shows when he assists you in determining which model is best for you. The finance department must also be mentioned here for up front advice and assistance to make the sales transaction go as smooth as possible. Mo- helped me make important decisions as to a tire maintenance plan and building the cost of maintenance into the monthly payments - a measure that I did not know existed. For those of you who dread walking into a high end car dealership - worry not as you are in the best of hands here. More