Mercedes-Benz of Brooklyn
Brooklyn, NY
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B1 Service Our Service Advisor, Moe Abusbeih, was very professional and knowledgeable. He provided outstanding customer service and he answered all questions. I Our Service Advisor, Moe Abusbeih, was very professional and knowledgeable. He provided outstanding customer service and he answered all questions. I would like to continue to work with Moe for future maintenance services. More
Great service as usual!!! My tire blew up and the dealership took care of it nicely. Thank you. I have had similar experiences before and have always been completely satisfied. My tire blew up and the dealership took care of it nicely. Thank you. I have had similar experiences before and have always been completely satisfied. More
Jason was fabulous Jason was professional, courteous and a pleasure to deal with. He answered all of our questions and delivered our vehicle to our house within 24 hour Jason was professional, courteous and a pleasure to deal with. He answered all of our questions and delivered our vehicle to our house within 24 hours. This was our first time dealing with Mercedes Benz of Brooklyn. We have dealt with other Mercedes dealerships for over 30 years and will be making the switch to working with Jason at your dealership going forward. More
Efficient and quick service I arrived early at the shop for the routine check and inspection. The guy assigned to me promptly attended to me, did what was to be done in a very pr I arrived early at the shop for the routine check and inspection. The guy assigned to me promptly attended to me, did what was to be done in a very professional manner. I was out of there quickly, satisfied with the service. More
Hiisham Hadidi Service Experience I always feel welcome regardless of the requested work, the speed of service is outstanding and the follow up by the service consultants are as close I always feel welcome regardless of the requested work, the speed of service is outstanding and the follow up by the service consultants are as close as it could possibly be. They always try to work with my schedule. More
Jerry outstanding salesman in every way Recent purchase this week S550 I had the pleasure of meeting Jerry after being referred to him by a Freind he’s attentive to every detail. And I’ll b Recent purchase this week S550 I had the pleasure of meeting Jerry after being referred to him by a Freind he’s attentive to every detail. And I’ll be back totally a gentleman even down to the pizza lol More
ABSOLUTE WORST, DISGRACE OF IT'S BRAND FIRST AND LAST TIME GO IN THERE FOR A SERVICE, I'M DRIVING THE LAST MERCEDES I'LL EVER OWE AFTER GOING THERE. DISGRACE OF THE MERCEDES BRAND. FIRST AND LAST TIME GO IN THERE FOR A SERVICE, I'M DRIVING THE LAST MERCEDES I'LL EVER OWE AFTER GOING THERE. DISGRACE OF THE MERCEDES BRAND. More
Excellent The best person to make deal with it’s not the first time I’m dealing with Jerry and definitely not the last time his kind and do everything to make u The best person to make deal with it’s not the first time I’m dealing with Jerry and definitely not the last time his kind and do everything to make u to get the car off your dreams! Ty Jerry for everything you the best ! Mali morales More
This is a bait and switch company We agreed on a price one d I buy high N vehicles all over the United States and never been treated this bad I would rather go to a Chevy dealership than this Mercedes dealership I buy high N vehicles all over the United States and never been treated this bad I would rather go to a Chevy dealership than this Mercedes dealership the only person that was nice was the sales lady that help me everyone else was greedy as xxxx 1st of all they are trying to charge me way over sticker then they agreed on a price and free shipping the day before and then I talk to my sales lady that that morning and she said everything's good to go delivery in everything was gonna be included then she fought transfers me to the finance manager and then they start working all these little extra numbers an extra grand here and then trying to charge me for shipping then I talk to the head manager any acts like hes doing me a favor by paying for the shipping that he already said he was gonna pay for and charging me an extra $1000 I'm going to be contacting the Attorney General I'm going all the way up to the very top of Mercedes and we're gonna work this thing out said the TI am not gonna get pushed around by these Brooklyn people and I know how they treat people it's the worst Mercedes experience of my life and I by high and vehicles like BMW I8G wagen Mercedes tons and tons of vehicles in a loss doubt they could I had a friend that could about more and more vehicles but no they're worry about a 1000 bucks in a little bit of shipping cost I hope it's worth it More
Very good experience Jerry Petitto was very nice and informative. He was able to get our desired vehicle and made the process very easy. I highly recommend this dealership Jerry Petitto was very nice and informative. He was able to get our desired vehicle and made the process very easy. I highly recommend this dealership! More