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Mercedes-Benz of Brooklyn

Brooklyn, NY

3.9
996 Reviews

1800 Shore Parkway

Brooklyn, NY

11214

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Showing 996 reviews

December 09, 2017

B1 Service Our Service Advisor, Moe Abusbeih, was very professional and knowledgeable. He provided outstanding customer service and he answered all questions. I More

by Fboone123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Abusbeih
Dec 11, 2017 -

Mercedes-Benz of Brooklyn responded

Thank you very much for your review. We are glad that you had a positive experience with our service department. We will pass along the kind words to Moe. Sincerely, The Team at Mercedes-Benz of Brooklyn

December 08, 2017

Great service as usual!!! My tire blew up and the dealership took care of it nicely. Thank you. I have had similar experiences before and have always been completely satisfied. More

by Rrayham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny.
Dec 08, 2017 -

Mercedes-Benz of Brooklyn responded

We are glad that you had an excellent experience with our service department. We appreciate your business. Best Regards, The Team at Mercedes-Benz of Brooklyn

December 08, 2017

Jason was fabulous Jason was professional, courteous and a pleasure to deal with. He answered all of our questions and delivered our vehicle to our house within 24 hour More

by RoseMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Revere
Dec 08, 2017 -

Mercedes-Benz of Brooklyn responded

Rose, thank you for your review. We will pass along the kind words to Jason. Best Regards, The Team at Mercedes-Benz of Brooklyn

December 07, 2017

Efficient and quick service I arrived early at the shop for the routine check and inspection. The guy assigned to me promptly attended to me, did what was to be done in a very pr More

by Ramon Ros
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bin Chen
Dec 07, 2017 -

Mercedes-Benz of Brooklyn responded

Thank you for your rating! We value our customers and their time, and hope you continue to think of us for your future auto needs. Best, The Team at Mercedes-Benz of Brooklyn

December 06, 2017

Hiisham Hadidi Service Experience I always feel welcome regardless of the requested work, the speed of service is outstanding and the follow up by the service consultants are as close More

by Hisham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Prediger
Dec 07, 2017 -

Mercedes-Benz of Brooklyn responded

Hiisham, thank you for your review. We strive to provide quality customer service, and are glad that is what you experienced. Best Regards, The Team at Mercedes-Benz of Brooklyn

December 04, 2017

Jerry outstanding salesman in every way Recent purchase this week S550 I had the pleasure of meeting Jerry after being referred to him by a Freind he’s attentive to every detail. And I’ll b More

by Jdtucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Petitto, Bin Chen
Dec 05, 2017 -

Mercedes-Benz of Brooklyn responded

Thank you for your review of our dealership. We hope that you continue to think of us for your future auto needs. Best Regards, The Team at Mercedes-Benz of Brooklyn

December 02, 2017

ABSOLUTE WORST, DISGRACE OF IT'S BRAND FIRST AND LAST TIME GO IN THERE FOR A SERVICE, I'M DRIVING THE LAST MERCEDES I'LL EVER OWE AFTER GOING THERE. DISGRACE OF THE MERCEDES BRAND. More

by Jase298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rui Costa
November 28, 2017

Excellent The best person to make deal with it’s not the first time I’m dealing with Jerry and definitely not the last time his kind and do everything to make u More

by Mali
Recommend Dealer
Yes
Employees Worked With
Jerry Petitto
Nov 29, 2017 -

Mercedes-Benz of Brooklyn responded

Thank you for your review. We are glad that you had a great experience, and will pass along the kind words to Jerry! Best, The Team at Mercedes-Benz of Brooklyn

November 02, 2017

This is a bait and switch company We agreed on a price one d I buy high N vehicles all over the United States and never been treated this bad I would rather go to a Chevy dealership than this Mercedes dealership More

by Karen Kasyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sarmiento
Nov 17, 2017 -

Mercedes-Benz of Brooklyn responded

Sir, MB of Brooklyn proposed a set of terms for this deal, and you do not wish to agree to our terms. It is clearly your right not to buy this vehicle from us. MB of Brooklyn has every right not to sell you a vehicle using your proposed terms. There is no need to be nasty, we just won’t be able to enjoy you as our customer – what a shame! Let’s agree to disagree, and move on. All My Best, Martin Hall, General Manager at MB of Brooklyn.

October 08, 2017

Very good experience Jerry Petitto was very nice and informative. He was able to get our desired vehicle and made the process very easy. I highly recommend this dealership More

by angelina005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Petitto
Oct 09, 2017 -

Mercedes-Benz of Brooklyn responded

Thank you for writing this review. We are happy that you had a positive buying experience, and were able to find your perfect car! We will pass along the compliments to Jerry. Sincerely, The Team at Mercedes-Benz of Brooklyn

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