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Mercedes-Benz of Brooklyn
Brooklyn, NY
990 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 990 reviews
January 11, 2018
Great response to service appointment request. Called to make a service appointment that was done when I wanted it and received confirmation from all personnel involved to get this done upon my req Called to make a service appointment that was done when I wanted it and received confirmation from all personnel involved to get this done upon my request. More
by Allen29
Employees Worked With
Anthony Incarnato, Michael Katsimbrakis
Helpful January 09, 2018
Work to Solve a Problem John the Sales associate and Phil Lombardo the manager we're great. They worked hard to put together a great deal on my trade-in and get us into a ne John the Sales associate and Phil Lombardo the manager we're great. They worked hard to put together a great deal on my trade-in and get us into a new 2018 GLA-250. They were straight-up from the beginning and the experience was really no pressure. Their focus was on customer service and that theme played through to the close of our deal. Go see John and Phil if you're in the market for a Mercedes. More
by MannyLauraSINY
Employees Worked With
Phil Lombardo, John Akman
January 05, 2018
Jalal best salesman @MB-brooklyn The experience was very good and Jalal the salesman was very professional and made it a simple process .. Very good service overall I would recomme The experience was very good and Jalal the salesman was very professional and made it a simple process .. Very good service overall I would recommend to others More
by Benzbrooklyn
Employees Worked With
Jay Dari
January 03, 2018
80 K service The scheduling was easy; the loaner was provided; the dealership placed several curtesy calls and advised about recommended repairs. I was comfortable The scheduling was easy; the loaner was provided; the dealership placed several curtesy calls and advised about recommended repairs. I was comfortable discussing repairs’ options and the dealership did not make me feel obligated to buy their service. It was a pleasant and professional service. More
by Inna
Employees Worked With
Anthony Incarnato, Patrick Muhler
December 30, 2017
Absolutely Recommend MB of Brooklyn! We live in Southern New Jersey and were dissatisfied with our local MB dealer. We connected with MB of Brooklyn and now wouldn't think of buying an MB We live in Southern New Jersey and were dissatisfied with our local MB dealer. We connected with MB of Brooklyn and now wouldn't think of buying an MB anywhere else! We have purchased 3 or 4 SUVs from MB of Brooklyn and will go back again!! Johnson Lin is our salesman and he was excellent. We were able to essentially purchase the SUV over the phone and rely on Johnson to handle all of the details! We found Johnson to be trustworthy and efficient. We could not be happier with our new SUV and the customer service we received!! More
by Susan S.
Employees Worked With
Johnson Lin, Phil, Alex (he walked us through all of the functions in the SUV)
December 30, 2017
Experience with Jason, the ultimate sales rep!!!! The guy threw me a touchdown Pass and I caught it. .. Jason of Brooklyn Mercedes in bay ridge m!!! I enjoyed my time there. .. Awesome!!! The guy threw me a touchdown Pass and I caught it. .. Jason of Brooklyn Mercedes in bay ridge m!!! I enjoyed my time there. .. Awesome!!! More
by Jtvipnyc
Employees Worked With
Moe!!!!!, Jason Rodriguez, Jason Revere
December 28, 2017
Excellent service It was great experience for me excellent service fast service I would recommend to buy or lease Mercedes just for the service They even gave me It was great experience for me excellent service fast service I would recommend to buy or lease Mercedes just for the service They even gave me some gas because mine was close to empty. More
by Hezi
Employees Worked With
Kenny
December 27, 2017
Awesome experience I would like to thank Mercedes-Benz of Brooklyn for their assistance and support while assisting me with the purchase of my new vehicle. I want to tha I would like to thank Mercedes-Benz of Brooklyn for their assistance and support while assisting me with the purchase of my new vehicle. I want to thank Diana for matching me with a vehicle that meets the needs of myself and family. She took her time to make sure I received quality service. She is awesome. She didn’t rush and listens to your needs. She took her time to find the perfect car. She was willing to drop off my new vehicle and pick up my old vehicle, because I wasn't able to make it. I want to give a personal Thanks to Martin the general manager. Martin, I appreciate all you have done to assure I received the best deal. You went way above my expectations. Words can’t express how happy you have made me and my family. Because of your assistance I am able to have a payment at a rate I didn’t imagine. Despite my credit circumstance, you still went above and beyond to help me. Martin and Diana I thank you once again. I am so excited that I came back to this dealership for the second time. They made my experience trading from my C300 to my GLE350 a very smooth transition. I am so excited I can now bring my children to the park and bring their bikes. This is the the the greatest gift ever. Last but the least I want to thank Chris for showing me all the wonderful features of my vehicle. He took his time and was extremely patient. Thank You, guys. Hope to see you all again in the next 3 years. More
by Together1
Employees Worked With
Diana Chuisano, Christopher Trapp, Martin Hall
December 25, 2017
Best Experience from a Dealership in Tri-State Area I have had previous experience buying a Mercedes from Mercedes of Fairfield in CT as well as Mercedes-Benz of Manhattan, and my experience working I have had previous experience buying a Mercedes from Mercedes of Fairfield in CT as well as Mercedes-Benz of Manhattan, and my experience working with the staff here in Brooklyn surpassed them all. Yelena Schlager (Russian speaking) was the sales person I worked with, she was very professional and I really felt she was doing the best she possible could to accommodate everything I needed on an S560 Chris helped explain all the technological features of the S560. His knowledge of the car inside and out is exceptional. Martin Hall is by far the best General Manager I have had the pleasure working with in Mercedes. If my next car is to be a Mercedes, then Mercedes-Benz of Brooklyn will most definitely be the dealership I go to. More
by Vitaliy
Employees Worked With
Yelena Schlager, Chris, Martin Hall
December 23, 2017
Great experience I was in a tight spot with my current lease. Yelena at MB of brooklyn basically jumped thru hoops to get me out of my lease and into a new GLE ata gre I was in a tight spot with my current lease. Yelena at MB of brooklyn basically jumped thru hoops to get me out of my lease and into a new GLE ata great price. Everyone at the dealership was very pleasant to deal with. More
by Memptage
Employees Worked With
Yelena Schlager
