Mercedes-Benz of Brooklyn

Very good dealership. Competitive costs and no hidden costs. Dawn Morris was an excellent sales person. She followed up and guided at every step of the purchase right from the fist inquiry about the car and cost Dawn Morris was an excellent sales person. She followed up and guided at every step of the purchase right from the fist inquiry about the car and cost till it was delivered to us. More

1-st service "A" My car notify me for the first service "A" that should be done after 1 year (or 10K miles). It was very easy to schedule appointment for the suitable My car notify me for the first service "A" that should be done after 1 year (or 10K miles). It was very easy to schedule appointment for the suitable for me time. I came at 7:30 am. All paperwork was done in 15-20 minutes. I received another car and left. Some dealership employee call me on the same date at about 3pm and informed me that my car is ready. I came back at about 6pm and at 6:20pm received my car. Just one thing was not perfect - the car washing. More

A graet Experience Anthony Incarnato was very pleasant, and helpful. He answered my questions in a professional manner. He explained what was done and why. The car wa Anthony Incarnato was very pleasant, and helpful. He answered my questions in a professional manner. He explained what was done and why. The car was promised to be ready in the afternoon and at about 2:30 I received a call indicating it was ready. More

Mercedes CLA 250 2018 Mercedes have very well trained employees like Dawn and Keisha. Dawn took care of us very nice. She was introduced to us by Keisha. Dawn has all the a Mercedes have very well trained employees like Dawn and Keisha. Dawn took care of us very nice. She was introduced to us by Keisha. Dawn has all the answers of our questions. Also Mr. Phil was very nice and kind. We will surely recommend to our friends. Thanks for everything. Mr. Frank More

Great experience! Jason was awesome, he is family now! That’s how comfortable he made me feel. The whole dealership crew was Professional. My lease was a little high gh Jason was awesome, he is family now! That’s how comfortable he made me feel. The whole dealership crew was Professional. My lease was a little high ghee than I wanted, but overall they are professional and truly care about their customers! I recommend them! Thank you Jason! More

Good service, weak amenities The person assisting me was efficient and did his best to get my tire changed in a timely manner. I was told I could wait in the waiting area where th The person assisting me was efficient and did his best to get my tire changed in a timely manner. I was told I could wait in the waiting area where there were ipads for customer use, free water and coffee, and a snack shop. Only one of the four ipads worked, and what I was really looking for was a phone charger. The cashier at the snack shop took a personal call and was shouting expletives for the length of the call, at least 5 minutes. The gentleman assisting me offered his own phone charger which was very kind. I would return but I would probably leave rather than wait for the repair. More

Expert repair The repairs and the service were remarkably professional. The staff too were extremely friendly and attentive to most my every need. I would specifica The repairs and the service were remarkably professional. The staff too were extremely friendly and attentive to most my every need. I would specifically commend the service rep's candor as he went above and beyond... More

My experience with MB of Brooklyn I was very pleased with the overall service that was provided. All of my concerns and questions were answered and the work was done in a timely man I was very pleased with the overall service that was provided. All of my concerns and questions were answered and the work was done in a timely manner. The staff was very courteous and professional. More

Mo the best service adviser ever met I have over the years bought millions of dollars worth of luxury cars. By far Brooklyn MERCEDES is the best place to buy and service your babies! Cong I have over the years bought millions of dollars worth of luxury cars. By far Brooklyn MERCEDES is the best place to buy and service your babies! Congratulations on a great team of sales persons and service support team. Especially my new found friend MO. You gotta go to Mo the best service adviser this side of the pond. More

Very good excellent Excellent. Very good another was great very professional. Treated us well and respectful answered all of our questions. That we need to be answered. Excellent. Very good another was great very professional. Treated us well and respectful answered all of our questions. That we need to be answered. Great ! More