Mercedes-Benz of Brooklyn

Professional and very helpful Lu the salesman was very welcoming and gave us a lot of information regarding what I was looking for. I felt comfortable and was able to ask questions Lu the salesman was very welcoming and gave us a lot of information regarding what I was looking for. I felt comfortable and was able to ask questions and get clarification when needed.. More

Great customer service The minute I walked in I was greeted very nicely they asked me why I came in today listened to what I want and they showed me what they had .Mr.lopez The minute I walked in I was greeted very nicely they asked me why I came in today listened to what I want and they showed me what they had .Mr.lopez was very professional, knowledgeable and very helpful. He also was funny. He made this big purchase a very smooth transaction. I will highly recommend him More

Service B Routine service was done quickly and efficiently. Always a pleasure at MB of Brooklyn. I appreciate having service fees rolled into the lease and not Routine service was done quickly and efficiently. Always a pleasure at MB of Brooklyn. I appreciate having service fees rolled into the lease and not having a bill at pick up. More

Stress free Jay was the best ! He took time to explain the car to me. Followed up with a courtesy call after a few days just to check in. Hope he is there when Jay was the best ! He took time to explain the car to me. Followed up with a courtesy call after a few days just to check in. Hope he is there when my lease is up. Enjoyed working with him. More

Amazing Service is always great and thorough. The staff is very nice as well. I had a recall and it was explained what would happen and the time it would take Service is always great and thorough. The staff is very nice as well. I had a recall and it was explained what would happen and the time it would take. More

Smooth purchase It was a great car purchase experience from these guys. Everyone is friendly and extremely helpful. They don’t play games, all real deals. Glad I chos It was a great car purchase experience from these guys. Everyone is friendly and extremely helpful. They don’t play games, all real deals. Glad I chose to shop here. More

Excellent Service My car was up for service and these guys went out of their way to pick my car up from my house left me a loaner car, within a few days they serviced t My car was up for service and these guys went out of their way to pick my car up from my house left me a loaner car, within a few days they serviced the car and returned it back to me without me going out of my way waisting time in a waiting room of a dealership.....going the extra mile to please a customer is that’s the type of service that makes a difference between good service and “EXCELLENT” service !! Thank you Mercedes-Benz of Brooklyn. Nick Catalano More

Fast and excellent service Took care of the problem in record time. Very professional and courteous. Anthony is very professional and tries to help as fast as possible. Sky re Took care of the problem in record time. Very professional and courteous. Anthony is very professional and tries to help as fast as possible. Sky returned my car when it was scheduled. More

Service Best service experience at any dealership ! We have been to many different dealerships before for service they really make sure all you needs are met Best service experience at any dealership ! We have been to many different dealerships before for service they really make sure all you needs are met Thank You More

Exceptional My car buying experience was the best. I visited 2 Mercedes dealers before this one and they had a great variety of cars to choose from. Diana, my sa My car buying experience was the best. I visited 2 Mercedes dealers before this one and they had a great variety of cars to choose from. Diana, my sales rep truly "wowed" me. She was attentive and listened to my wants and needs. She clarified what I needed to do and kept me informed of my progress. After I closed the deal, Chris explained the details of the car and showed me how all of the "bells and whistles" worked. I live all the way in the Bronx, so this had to be the best dealership. More