Mercedes-Benz of Brooklyn

Best costumer service This is my third Mercedes, 2 are from this dealer and 1 from Rey Catina. I would never ever buy from Rey Catina ever again, this dealership definitely This is my third Mercedes, 2 are from this dealer and 1 from Rey Catina. I would never ever buy from Rey Catina ever again, this dealership definitely has the best costumer service. More

Exceptional Help The staff at the mercedes brooklyn dealership has been excptionally helpful in assisting with all the needs of my car in a professional and timely mat The staff at the mercedes brooklyn dealership has been excptionally helpful in assisting with all the needs of my car in a professional and timely matter. Thank you for you assistance on my needs, Sammy More

Horrible These people are the worst.i made an appointment two weeks ago because of check engine light and then got stuck.they said they only had one mechanic a These people are the worst.i made an appointment two weeks ago because of check engine light and then got stuck.they said they only had one mechanic available what kind of dealership has one mechanic.i will never buy from them again. More

First Time & Fantastic Our experience from beginning to end was extremely pleasant . We told Kenny what was wrong with the car & he went above & beyond to make sure everythi Our experience from beginning to end was extremely pleasant . We told Kenny what was wrong with the car & he went above & beyond to make sure everything was addressed & fixed properly when we picked up the car. More

Amazing! All of the staff was professional, knowledgeable, and courteous. I dropped my car off, received a loaner and was back at work in an hour. All of the staff was professional, knowledgeable, and courteous. I dropped my car off, received a loaner and was back at work in an hour. More

My experience at Mercedes of Brooklyn was fabulous We were treated like Kings. Everyone was courteous and very professional. Our sales rep Sonny was spectacular. He was very patient and accommodating We were treated like Kings. Everyone was courteous and very professional. Our sales rep Sonny was spectacular. He was very patient and accommodating We had many questions about leasing vs fianancing. He took his time and answered every question. I would recommend Sonny and Mercedes of Brooklyn to my family and friends I don’t see Sonny’s name below. Why not? More

Satisfied Customer Always treated well whether we are there to lease a car or there for service. We have been leasing with them for over 18 yrs Always treated well whether we are there to lease a car or there for service. We have been leasing with them for over 18 yrs More

Service Took my car in at scheduled time. Service adviser Kenny contacted me about work needed and quoted a price and delivered car on time and clean. Took my car in at scheduled time. Service adviser Kenny contacted me about work needed and quoted a price and delivered car on time and clean. More

Great The workers are very friendly and kind and it’s very helpful because they can come pick up the car and give you a rental The workers are very friendly and kind and it’s very helpful because they can come pick up the car and give you a rental More

Great customer service Brought my E300 in for routine 10k mikes service, but I also had a few issues with the car. Rui was my service manager - we spoke about all of my conc Brought my E300 in for routine 10k mikes service, but I also had a few issues with the car. Rui was my service manager - we spoke about all of my concerns in detail - I was given a loaner car and told they’d contact me when my car was ready. The service took about a week, and since I’ve picked up my car everything seems to be working fine. Satisfied client and recommend this dealership for car repair and maintenance. More