Mercedes-Benz of Brooklyn

Unresponsive Was interested in purchasing two vehicles posted for sale by this dealer. Tried for a week to get straight answers and pricing, but employee (Regan) w Was interested in purchasing two vehicles posted for sale by this dealer. Tried for a week to get straight answers and pricing, but employee (Regan) was not helpful at all and could provide neither. It was clear that something was off with these folks, so would not waste my time with them. More

Quick curtious and the best! Exeptional service; service does not stop once the sale is done. I know that they do care about my concerns; thanks Kenny Singh; few business operate Exeptional service; service does not stop once the sale is done. I know that they do care about my concerns; thanks Kenny Singh; few business operate at this level operation More

very good The Service adviser was very helpful. John was able to advise me as to what has to be done to get my car working good. The Service adviser was very helpful. John was able to advise me as to what has to be done to get my car working good. More

Rip off Don't ever go to this dealership the make believe that you are getting complementary service for the 1st time in the navy rip you off Don't ever go to this dealership the make believe that you are getting complementary service for the 1st time in the navy rip you off More

perfect Is not a big deal, I did any times I want to it was a good thing to talk about it, it look nice so Is not a big deal, I did any times I want to it was a good thing to talk about it, it look nice so More

Exceptional Service!! Bin Chen at Mercedes Benz of Brooklyn handles my A service winderfully. With both professionalism and class, Bin answered all of my questions and han Bin Chen at Mercedes Benz of Brooklyn handles my A service winderfully. With both professionalism and class, Bin answered all of my questions and handled the additional replacement of my driver side front tire effortlessly. More

Nice service and good quality of work Customer service representative and the gentleman who pick up my car were both nice and polite, and the service was completed on timely manner. We Customer service representative and the gentleman who pick up my car were both nice and polite, and the service was completed on timely manner. We will recommend other people to visit this office. More

Couldn’t be better Service rep, Bin, was extremely concerned with all my issues. Reviewed all items with me to ensure he captured all details. Followed up with a phone Service rep, Bin, was extremely concerned with all my issues. Reviewed all items with me to ensure he captured all details. Followed up with a phone call to review status of work and update estimate completion date. Work completed as promised, car washed and returned with seat settings as I previously programmed. More

Couldn't be easier or happier Jason took care of me from start to finish. My first time leasing here and 5th overall lease so I have much experience, and this was by far the best Jason took care of me from start to finish. My first time leasing here and 5th overall lease so I have much experience, and this was by far the best one. Got me an upgraded car at the same price, and the service was top notch. Jason thank you, will recommend you to everyone I know. More

2019 New Beginnings I will be brief Matt Fattah is an awesome person, his personality and spirit is one that Mercedes of Brooklyn should be proud of and that is cause for I will be brief Matt Fattah is an awesome person, his personality and spirit is one that Mercedes of Brooklyn should be proud of and that is cause for celebration in itself. I look to see the day Matt is the CEO of a Mercedes dealership I am sure it will be more than a plus for Mercedes Benz. I have had the pleasure of knowing him for many years and I am appreciative of him being there and hands on Matt great for Mercedes. Diana Chuisano my personal advisor lovely and always ready to make sure that I am taken care of in the utmost way. I appreciate her commitment to her position which keeps me coming back to the Brooklyn dealership. Salute to these two great and beautiful people. There are many staffers whom could be mentioned, I just don't know all by name yet, they have been very welcoming and ready to assist if needed. Lastly I really look forward to this dealerships renovation being finished especially the car wash / detail center I would hope that they could be better than the awesome dealership in NYC on 11th ave. they treat your car right (thumbs up). Happy holidays to all ... Master Rob More