Mercedes-Benz of Brooklyn

Expensive oil change. Only high price is a different between MB service center and for exemple Oakley's Car Wash. For oil change. Extra charges what you could see only on a Only high price is a different between MB service center and for exemple Oakley's Car Wash. For oil change. Extra charges what you could see only on a final bill and what you didn't ask to do. More

New Lease 1st visit -not impressed. Finally reached an agreement and they sold the car they were supposed to be holding for me. Martin stepped in and made it 1st visit -not impressed. Finally reached an agreement and they sold the car they were supposed to be holding for me. Martin stepped in and made it a truly exceptional experience. Ronny needs to be more outgoing and upbeat. More

Very dedicated and responsive The pricing and negotiations went smoothly. Yuri and the manager were very responsive. They answered all questions that they could. Only a few speci The pricing and negotiations went smoothly. Yuri and the manager were very responsive. They answered all questions that they could. Only a few specific questions were not clearly explained which led to the slightly less than perfect experience. I was very pleased overall. I believe this is my 5th purchase/lease with the dealership. More

Nice & smooth! Been dealing with Matt for a while and he always did the right thing especially with my new toy! Jay was great, promised me the purchase process would Been dealing with Matt for a while and he always did the right thing especially with my new toy! Jay was great, promised me the purchase process would take 45 mins, had it done in under 40! (Thanks Al) Both Matt & Jay have helped with any questions whether through texts or calls. More

Seamless Dawn Morris was/is very professional, congenial, courteous and assuring. She made turning in my c300 and leasing a GLC300e a very pleasant experience. Dawn Morris was/is very professional, congenial, courteous and assuring. She made turning in my c300 and leasing a GLC300e a very pleasant experience. This our 4th MB in a row and our 5th In recent years. Thank you More

Excellent customer experience It’s nice to know and experience a good customer care and service from all members of the team (front desk, customer professional, valet, and service) It’s nice to know and experience a good customer care and service from all members of the team (front desk, customer professional, valet, and service) More

Great experience! We had a trouble-free, smooth experience when leasing our cars. The cars were delivered when they were supposed to be, in a friendly manner, and ther We had a trouble-free, smooth experience when leasing our cars. The cars were delivered when they were supposed to be, in a friendly manner, and there were no problems. No complaints! More

Worst place for service This dealership has gone to the trash I brought my Mercedes in because I had a flat tire when I got to the service advisor he looked at the tire and This dealership has gone to the trash I brought my Mercedes in because I had a flat tire when I got to the service advisor he looked at the tire and said the tire needs to be replaced he said it would take about nine hours to get the tire serviced and kept making comments why I didn’t buy the car from them I told him I couldn’t wait nine hours and he did not even attempt to fix the tire I took the car to a different Mercedes dealership in New Jersey and they fix the tire and put a plug in it for free when this gentleman told me you could not be fixed without even checking it what kind of fraud are these guys trying to Paul trying to make me spend 500 on a new tire shame on you More

We have the best adviser We didn't wait too long. We have the best adviser, who is Marian Luke. All people are nice. Next time we wish meet Marian Luke again. We didn't wait too long. We have the best adviser, who is Marian Luke. All people are nice. Next time we wish meet Marian Luke again. More

Great Get my beast writhing one week, great service! Will Definitely Recommend to my friend!Send facility is very clean and the people is a very friendly! Get my beast writhing one week, great service! Will Definitely Recommend to my friend!Send facility is very clean and the people is a very friendly! More