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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
860 Reviews
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860 Reviews of Mercedes-Benz of Boston - Service Center

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November 10, 2009

Always a great experience at Chambers Mercedes, the only one to entrust my classic '93 300 CE. Kim Trapp my service advisor is terrific! The dealership is always comfortable and clean and everyone is so fr More

by John Berenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Trapp
September 03, 2009

My service visit was as quick, painless, and efficient as one could expect. When I brought the car in I was greeted quickly, then received my loaner car and out the door in less than 15 minutes. My car was r More

by alankay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kim in service
August 15, 2009

I drove in the custom garage/repair center. I exited my s430 into an air conditioned environment. I was greated by my service representative Stephen and was introduced to my service tech, Neil. I was the More

by danoc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil & Stephen
August 14, 2009

Chambers Motorcars is simply the best car dealer I have ever worked with. The employees are unfailingly polite, helpful, and professional. Every aspect of the operation is impressive. The facility is sp More

by jshepherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Trott
August 13, 2009

It was a plesure to get my vehicle serviced at chambers motor cars in somerville. Working with my service manager stephen was quick, easy and again a pleasure. Thank you very much for the quality of servic More

by stuttgart&nuremberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEPHEN LOPES
August 01, 2009

I have been very impressed with the manner in which the Herb Chambers dealership in Somerville MA handles it's Customers when getting their vehicles serviced at Motorcars of Boston. It begins with driving More

by Tinman57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes, Nathan Haugh, Dawn Cook
July 30, 2009

We brought our C320 in for annual service. It needed a couple of additional items serviced which would take some additional time, but we had a plane to catch. The Service Advisor, Kim, had the additional More

by jackilyons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
July 23, 2009

My husband switched to Herb Chambers from another Mercedes dealer quite a few years ago because of a service issue, as he has 2 Mercedes (company cars) and he personally drives a Maybach and I also h More

by debsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nathan and rob
July 15, 2009

In July, 2001 I purchased my E320 from Chambers Motorcars of Boston. From time to time, my car has required service. While I mentioned Stephen Lopes, I've really had great experience with all of the service More

by Ralph McKenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
July 14, 2009

The appointment process was excellent with a follow up phone call to confirm the appointment on the day before. The check in went smoothly and quickly, which is most important when the customer is gettin More

by francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1