Mercedes-Benz of Boston - Service Center

Never disappointed. Everyone in the dealership are friendly and provide quality services. The loaner car is always clean and feels like I got a new car. friendly and provide quality services. The loaner car is always clean and feels like I got a new car. More

Patrick is such a caring professional and on top of everything. I specially appreciated his responsiveness and proactive communication , Ask for him if u go there everything. I specially appreciated his responsiveness and proactive communication , Ask for him if u go there More

Jimmy is fantastic to work with. He arranged for pick up and delivery of cars to be serviced and communicates promptly by text, if you prefer. Makes the service experience so easy and professional. and delivery of cars to be serviced and communicates promptly by text, if you prefer. Makes the service experience so easy and professional. More

Very nice dealership, of course service is expensive, but I was given options on certain items that were not related to safety. Appreciated the loaner. I was given options on certain items that were not related to safety. Appreciated the loaner. More

Very attentive to my issues, quick response time, and very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. very friendly. It is always a pleasure. Both Erika and Mike have made my experience very pleasant. More

Patrick is very knowledgeable about various Mercedes models. He is honest and I have worked with him 3 different times. I will be returning for my next service. models. He is honest and I have worked with him 3 different times. I will be returning for my next service. More

Very friendly and competent service rep who really takes care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. care of customer and makes the experience very pleasant. Providing Uber for dropping you at home while service is done. More

Always a great service experience. The car is done within the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge. More

I had an excellent experience as a first time customer the entire experience from front to back was top notch easy in easy out and even did an extra add on on a last min request yup wo t get a complaint o the entire experience from front to back was top notch easy in easy out and even did an extra add on on a last min request yup wo t get a complaint out of me More

Great service. Efficient. Courteous. Excellent and timely communication. Dealership is clean and very Covid safe. My go to dealership that never fails to impress. Highly recommend. communication. Dealership is clean and very Covid safe. My go to dealership that never fails to impress. Highly recommend. More