Mercedes-Benz of Boston - Service Center

Great service. Very professional. Car was serviced in the time that I requested. And the dealership did what I requested and no more although they provided an estimate of suggested future repairs. time that I requested. And the dealership did what I requested and no more although they provided an estimate of suggested future repairs. More

Customer-focused. Good service. Very professional. A thorough assessment of the condition of the car was done. Services to be performed were explained. Other services for the future were suggested. thorough assessment of the condition of the car was done. Services to be performed were explained. Other services for the future were suggested. More

Always a great experience bringing my car in for service. Very professional and friendly staff. No surprises and always accurate with their quotes and services. Very professional and friendly staff. No surprises and always accurate with their quotes and services. More

Terrible!! One day after your service department serviced my 2017 E300 ALL 4 of my tires needed air, means I one checked the tires, Sloppy my 2017 E300 ALL 4 of my tires needed air, means I one checked the tires, Sloppy More

From the moment you drive in for service, the staff is available, pleasant and accommodating. Check in is easy with update given on wait time available, pleasant and accommodating. Check in is easy with update given on wait time More

Jimmy is the best. Excellent service. Every time. Always a pleasure working with him. Rob Tinkham has also work with us over the years and we continue to go to him for all our sales needs. a pleasure working with him. Rob Tinkham has also work with us over the years and we continue to go to him for all our sales needs. More

Prompt response upon arrival. Exact evaluation of the problem. Immediate feedback with the customer followed by the competent resolution of the issue in almost no time. At the same time they resolved a problem. Immediate feedback with the customer followed by the competent resolution of the issue in almost no time. At the same time they resolved a pending emission controlsystem recall/campain for this car model at no additional cost. The car was delivered home in time. Perfect. More

I always appreciate the manners and punctuality of staff. I never have to wait and service is done very quickly. The coffee and pastries are good, too. I never have to wait and service is done very quickly. The coffee and pastries are good, too. More

Every time when I service my car, people at dealership are professional and friendly. Estimate is generated up front, and work is done in time. are professional and friendly. Estimate is generated up front, and work is done in time. More

I’m especially happy with the service I receive. I would recommend the service department and the quality of your extended warranty and I’m very content with the quality of service I receive from Mr. Robins recommend the service department and the quality of your extended warranty and I’m very content with the quality of service I receive from Mr. Robinson. More