Mercedes-Benz of Boston - Service Center

Great service. Went above and beyond. Everyone who helped me was professional and courteous. They treated me like an important customer even though I was there for a small service. me was professional and courteous. They treated me like an important customer even though I was there for a small service. More

Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers M deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers Mercedes-Benz Dealership of Boston, and he makes my car service experience a true pleasure. I am extremely grateful for him. More

Personable and efficient service, They always make it easy and convenient for me. I would not go anywhere else. Thank you Albert and Julio!! easy and convenient for me. I would not go anywhere else. Thank you Albert and Julio!! More

. Best place to get your car serviced and the people are very friendly I would recommend this for everyone! Always get all my service done right! very friendly I would recommend this for everyone! Always get all my service done right! More

Michael service rep was great did work and got car serviced quickly on time serviced quickly on time More

Jimmy, who is at the head of the service team, and that Jimmy, who is at the head of the service team, and that includes the whole service team, are very compliant, very efficient and responsive to all you Jimmy, who is at the head of the service team, and that includes the whole service team, are very compliant, very efficient and responsive to all your requests. The service is perfection. I highly recommend both the sales and service teams. Part of the service deal is that the car is collected from your residence, and if required, a substitute car is left with you until your car is returned. Most pleasant company as well. Neville K. More

Everyone was so efficient. And extremely friendly and helpful. It must be a good place to work. I had to get a loaner with no problems helpful. It must be a good place to work. I had to get a loaner with no problems More

Patrick Titshaw in Summerville has been incredibly helpful, attentive, timely and professional. He is respectful, taking time to explain and listen. Truly delightful to have his help. Thumbs up! helpful, attentive, timely and professional. He is respectful, taking time to explain and listen. Truly delightful to have his help. Thumbs up! More

All issues that were discussed were taken care of in minimal time. This has been my experience in the past. And automobile was returned spotless minimal time. This has been my experience in the past. And automobile was returned spotless More

Customer service average Had to go back 2 timesFirst Customer service average Had to go back 2 times First was told car would take a couple hours Then it would be ready at 5 I went at 5 and was told Customer service average Had to go back 2 times First was told car would take a couple hours Then it would be ready at 5 I went at 5 and was told car would be ready only next day , could if called me and say the car was not ready instead of me going back and wait there.. Not even an apology when I got there … Mr Berisha was great.. I texted him and got me an uber And had the car ready by 6:15… More