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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
857 Reviews

857 Reviews of Mercedes-Benz of Boston - Service Center

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January 19, 2025

Albert Berisha and his team will take great care of you at this dealership. Always on time and available for questions. I highly recommend them! More

by christianlaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guys on reception ramp
Jan 20, 2025 -

Mercedes-Benz of Boston responded

Hi Christian, we're delighted to hear that Albert and the team at Mercedes-Benz of Boston provided you with excellent service. Thank you for recommending us, and we look forward to assisting you again in the future! Safe travels!

January 19, 2025

My Recent service at Herb Chambers Mercedes in Somerville was outstanding as usual. Patrick T, the manager, greeted me and guided me through the service appt. I needed an inspection sticker and oil chang More

by mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Mercedes-Benz of Boston responded

Hi Mark, we're delighted to hear that Patrick and the team at Mercedes-Benz of Boston provided you with outstanding service. Thank you for sharing your experience, and we look forward to assisting you again in the future! Safe travels!

January 15, 2025

They are right to my liking thank you you guys are much better than Westwood More

by jeremiahsnake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Mercedes-Benz of Boston responded

This is great to hear, Jeremiah! Thank you for being a valued Mercedes-Benz of Boston customer!

January 13, 2025

Fantastic service. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. More

by mjocelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stoddard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear you had a fantastic experience with our team at Mercedes-Benz of Boston. Keeping you informed and ensuring your car is spotless are top priorities for us. Thanks for the review!

January 10, 2025

Excellent, respectful and courteous staff. Efficient and customer oriented. Explained service expected and was kept updated while I waited. More

by doreen.hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Molina
Jan 10, 2025 -

Mercedes-Benz of Boston responded

Doreen, thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear our team provided excellent service and kept you informed throughout the process. Safe travels ahead!

January 08, 2025

They are a timely and professional dealership, certainly a group I will continue to work with. More

by ldm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Mercedes-Benz of Boston responded

Thank you for the five-star rating! The team looks forward to working with you again! - Mercedes-Benz of Boston

January 08, 2025

Outstanding in response to customer needs and assistance; Outstanding Service of high quality staff and expert service managers and technicians; One Example is Mr Schneider Service manager who as assisted me More

by mustafadabbous24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed in PARTS
Jan 08, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your wonderful experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team, especially Mr. Schneider, provided exceptional service and made your visit enjoyable. We look forward to welcoming you back in the future!

Jan 09, 2025 -

mustafadabbous24 responded

Thank you All again and thanks to Mr Schneider in Service.

January 07, 2025

Nice and on time. Very friendly, professional service and friendly advice. Save me a lot of time to find out about what is best for my car More

by V
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo
Jan 08, 2025 -

Mercedes-Benz of Boston responded

Hi V! We're delighted to hear that our team at Mercedes-Benz of Boston provided you with timely and professional service. It's great to know we could offer helpful advice for your car needs. Thanks for choosing us!

January 05, 2025

Service is easy, fast and great. I love their snow tire storage and alignment routine. More

by billmartiniv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mercedes-Benz of Boston responded

Thank you for the five-star rating! The team looks forward to working with you again! - Mercedes-Benz of Boston

January 04, 2025

Great customer service ,excellent experience, very nice group of people . I would definitely recommend to all. More

by Ed1506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wetzonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mercedes-Benz of Boston responded

Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Boston provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

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