Mercedes-Benz of Boston - Service Center
Somerville, MA
856 Reviews of Mercedes-Benz of Boston - Service Center
Great communication, fast shuttle arrangement, the car was cleaned inside and outside very well after the services. was cleaned inside and outside very well after the services. More
Albert is great to work with, knowledgeable responsive and very professional. Wonderful dealership… both sales and service! and very professional. Wonderful dealership… both sales and service! More
Fantastic service - enjoyed the professional and genuine assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is assistance from Michael Vo. He’s a joy to work with. We tried to ask for Michael when we go for our car service . He always makes sure everything is done correctly and we are being accommodated to the best possible. Thank you for a superb service. We highly and strongly recommend. More
Helpful, courteous, professional. Service work is completed as expected. Jimmy my service advisor is excellent. completed as expected. Jimmy my service advisor is excellent. More
Timely and efficient from check-in to delivery, and comfortable waiting area for customers. Thanks! comfortable waiting area for customers. Thanks! More
Excellent service representative. Every effort is made to ensure timely completion of work on my car. Recently had to be squeezed in for a flat tire. I am grateful for the wonderful service provided at Herb ensure timely completion of work on my car. Recently had to be squeezed in for a flat tire. I am grateful for the wonderful service provided at Herb Chambers Mercedes. More
First is the professionalism of the team toward the customer and each other - Second is the cleanliness of the facility. I was pleased with the updates while I waited and being escorted and introduce customer and each other - Second is the cleanliness of the facility. I was pleased with the updates while I waited and being escorted and introduced to the person accepting my payment. The wash and front vacuum was appreciated. My favorite was having the door opened for me when leaving- nice touch! More
Fast and reliable. The service is always great every time i come. And Patrick is the best at what he does. i come. And Patrick is the best at what he does. More
Agent Patrick was abrupt and not interested to provide details. His colleagues were much nicer when they assisted him details. His colleagues were much nicer when they assisted him More