Mercedes-Benz of Boston - Service Center

I have been a Herb Chambers dealership fan for years. Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one Somerville Mecedes Benz takes my sales and service experience to a whole new level. My service advisor Erica, has treated me like family from day one. It would be hard to buy from anyone else. Thank you SMB and Erica!! More

Erika was very professional and polite.I felt very comfortable with her.Everything went well. comfortable with her.Everything went well. More

My recent service at Mercedes of Boston was outstanding! They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required They arranged to pick up and deliver my car exactly when they said they would. Patrick followed through on my concern about a key fob that required battery replacement every few weeks. He arranged to have it thoroughly tested and ultimately replaced it it with a new one. Even a seemingly small problem was treated with a high degree of professionalism and courtesy. More

Very professional. Kept me informed of all work needed to my vehicle and made sure it was ready at the time promised. my vehicle and made sure it was ready at the time promised. More

Top notch service. Kudos to Jimmy especially. Very professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation professional from the moment you drive into the garage. Car comes back cleaned and all work that was promised completed. I never have any trepidation’s bringing my vehicle in for service. More

The service was easy to make appointment and very prompt. They did what I requested and my car looks great. They did what I requested and my car looks great. More

Always an easy process when I bring my car in, either with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. with or without an appointment. Albert is always very helpful an attentive to both mine abs my car’s needs. More

Jimmy and the dealership did an incredible job helping us out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and go out with a tricky tire change on a CLS AMG (blowout the day after Xmas). Even though we live in Connecticut they took us in on emergency basis and got a new tire on so that we could continue down to home. I envy the folks in Boston for whom this is a home dealership! More

Yesterday is my annual service and Michael T is my service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Merc service advisor. He is really nice and helpful. He change the battery from my key and listened me very carefully. I really enjoy this service at Mercedes Benz of Boston. More

Service was excellent! They were able to fix the small issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! issue with my c63s and provided with a amg loaner in the meantime. I will come back to do my next service ! More