Mercedes-Benz of Boston - Service Center

Excellent dealership. Every time I go there I have good experience. Tech advisors are knowledgeable and helpful. Stuff is very polite and friendly. Every time I go there I have good experience. Tech advisors are knowledgeable and helpful. Stuff is very polite and friendly. More

Good service with details report for car inspection. Primary problem was addressed and fixed meeting all specs Primary problem was addressed and fixed meeting all specs More

Best management best employees and mechanics, easy to schedule an appointment and service is fast schedule an appointment and service is fast More

Mike in service was the most helpful . I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me next time. Too bad I can not remember his last name More

Jimmy is the best! And everyone I come in contact with treats me as if I am their only customer And everyone I come in contact with treats me as if I am their only customer More

As usual, service was great as the dealership was able to identify issues and fix my car on a timely basis. identify issues and fix my car on a timely basis. More

Dealership is great up until they have your money. After that, all down hill. They do not deliver on promised time frames. They make false statements to get you back in then offer their “apologies” wh After that, all down hill. They do not deliver on promised time frames. They make false statements to get you back in then offer their “apologies” when you call them on it. Incredibly inconvenient location and they do nothing to help make up for that. More

Always pleasure to deal with professional services. Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for e Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for everything!!! More

Just great, Patrick was terrific. Good service, pleasant surroundings, good internet connectivity, and Patrick found a warranty that needed replacement. Good service, pleasant surroundings, good internet connectivity, and Patrick found a warranty that needed replacement. More

Patrick in Service and Carlos in sales have always been great with me. Patrick takes very good care. Even on occasions when the service department is not very forthcoming or easily accessible, Patrick has great with me. Patrick takes very good care. Even on occasions when the service department is not very forthcoming or easily accessible, Patrick has been helpful and addressed my requests promptly. More