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Mercedes-Benz of Boston - Service Center
Somerville, MA
855 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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855 Reviews of Mercedes-Benz of Boston - Service Center
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May 26, 2023
This dealership gave me excellent service . The staff was very polite and professional. They also cleaned my car very well… The staff was very polite and professional. They also cleaned my car very well… More
by Terencegrant00
Employees Worked With
May 22, 2023
Patrick is an amazing service adviser. A true professional. He is always there to provide valuable advice and he always goes above and beyond. A true professional. He is always there to provide valuable advice and he always goes above and beyond. More
by pfhurley5
May 20, 2023
Exceptional Car Service Experience with Schneider I recently had the pleasure of getting car service from Schneider, and I must say it was an outstanding experience from start to finish. The level of p recently had the pleasure of getting car service from Schneider, and I must say it was an outstanding experience from start to finish. The level of professionalism, attention to detail, and overall quality of service provided by Schneider surpassed my expectations. More
by Yumi
Employees Worked With
May 18, 2023
Dropped off our Sprinter van on Wednesday with the rear Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience we Air Condtioning blowing hot air. Picked it up the next day blowing a chilly 65 degrees, just in time for summer. So happy with how this experience went. Erika in the service department was outstanding. She answered all my questions and contacted me as soon as the problem was diagnosed. The parts required to fix the problem were in stock so there was no extra wait time. First time servicing the Sprinter at this location. After this experience I won't take it anywhere else. More
by Pat F
Employees Worked With
May 17, 2023
Albert is the best ! Professional service that can’t be beat. Exceeded our expectations and more Professional service that can’t be beat. Exceeded our expectations and more More
by bruce
Employees Worked With
May 16, 2023
Excellent service. Great experience with all of the service techs. Very pleasant experience with everyone at the dealership. Great experience with all of the service techs. Very pleasant experience with everyone at the dealership. More
by Curt
Employees Worked With
May 16, 2023
This dealership offers the best sales and service in the greater Boston area. Jimmy is a great service advisor. greater Boston area. Jimmy is a great service advisor. More
by Rover/Benz Owner
Employees Worked With
May 11, 2023
Reliable , efficient , service oriented, accommodating and easy to work with. Very customer service oriented, polite and considerate. and easy to work with. Very customer service oriented, polite and considerate. More
by dascrenci
Employees Worked With
May 10, 2023
Excellent outstanding service Patrick is great, understands the problem and quick to resolve my questions. I am a happy customer Thank you understands the problem and quick to resolve my questions. I am a happy customer Thank you More
by Lstucker1
Employees Worked With
May 09, 2023
My experience with Mercedes Benz of Boston was exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him if your Mercedes needs service. In a time when I have been disappointed with the service department for other cars I own I find Mercedes of Boston has a highly skilled and professional team and I rate them an A+ service department. More
by A
Employees Worked With
