Mercedes-Benz of Boston - Service Center

Albert Berisha, as always, was great in the entire process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. More

Service advisor Ryan was amazing. I had wrecked one of my tires and damaged the other. Ryan quickly confirm the tires were in stock was able to get my car right in arranged for rides I had wrecked one of my tires and damaged the other. Ryan quickly confirm the tires were in stock was able to get my car right in arranged for rides For me to a really important appointment and had the car completed in the same day. Amazing service. The dealership was nice and clean and Comfortable to wait for service. I highly recommend this dealership. More

I finally asked Mercedes-Benz of Boston to replace the 3-cylinder engine in my 2009 Smart Car ForTwo, after about 120,000 miles. The car had a misfiring cylinder 1 for too long, and the car. could not ma 3-cylinder engine in my 2009 Smart Car ForTwo, after about 120,000 miles. The car had a misfiring cylinder 1 for too long, and the car. could not make it home one night. I contacted the service manager that I had worked with for 15 years, and he put me in touch with MB roadside assistance. After about a week, I received an estimate for engine replacement and other things that should be replaced while the engine was out. The transmission, clutch and AC compressor were also replaced. The car now drives like it did 15 years ago. The service manager did a great job attending to the details that make the car seem young again. I am very happy to be able to keep driving the Smart Car. More

Schneider was great and the service department was able to fix the issues and help. to fix the issues and help. More

Best car dealer experience I have ever had from price negation to delivery and post delivery service. negation to delivery and post delivery service. More

Very professional excellent very nice people and satisfied with the work. I appreciate it in one day notice only. satisfied with the work. I appreciate it in one day notice only. More

The best customer service Schneider is the absolute best he always goes above and beyond he always goes above and beyond More

Mercedes Benz of Boston always goes above and beyond for the customer. I cannot say enough good things about Schneider in the service department! I have been a Herb Chambers customer for a half dozen cars a the customer. I cannot say enough good things about Schneider in the service department! I have been a Herb Chambers customer for a half dozen cars across several dealerships, but now I am a Mercedes Benz of Boston customer exclusively! More

Michael and his team worked hard to analyze verify and inform me the customer prior to performing any work. Thank you inform me the customer prior to performing any work. Thank you More

I enjoy going the Somerville Dealership because my car advisor Schneider values me as a customer. He sends service reminders constantly and goes above and beyond to help customers. He is very professi advisor Schneider values me as a customer. He sends service reminders constantly and goes above and beyond to help customers. He is very professional and kind. I had a station wagon Bentz and just purchased another one. More