Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Boston - Service Center
Somerville, MA
852 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
852 Reviews of Mercedes-Benz of Boston - Service Center
Sort by
March 30, 2025
It's a great dealership good service,good customer service, the employee are friendly and they know what they doing service, the employee are friendly and they know what they doing More
by tineslw
Employees Worked With
March 30, 2025
The service is top notch. My service advisor Scneider kept me updated throughout the whole process on what was going on with my car. Loaner was simple and easy process too. My service advisor Scneider kept me updated throughout the whole process on what was going on with my car. Loaner was simple and easy process too. I have a gls and the loaner was the same so I didn’t have to worry about space for my 2 car seats. Definitely servicing my car here from now on. More
by Gottnh
Employees Worked With
March 30, 2025
Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class issues, the speed and quality of repair was unbelievable. First class More
by Jbuck
Employees Worked With
March 29, 2025
Ryan in the service department is amazing. He is very knowledgeable and makes sure you’re getting attention to detail. Highly recommended by me and I’m sure many others customers. He is very knowledgeable and makes sure you’re getting attention to detail. Highly recommended by me and I’m sure many others customers. More
by trey.higginsalves796
Employees Worked With
March 28, 2025
Schneider has been my service consultant and is the most responsive, thorough service person I’ve had. I’ve owned Mercedes for well over 20 years and I will go to Herb Chambers Boston just to have Schneider responsive, thorough service person I’ve had. I’ve owned Mercedes for well over 20 years and I will go to Herb Chambers Boston just to have Schneider be my consultant. More
by Julia L
March 28, 2025
The service was prompt, speedy and thorough. Schneider is always courteous and helpful, and keeps me informed throughout the day. Schneider is always courteous and helpful, and keeps me informed throughout the day. More
by rlfriedman100
Employees Worked With
March 27, 2025
People working at this dealership are very nice and helpful. Especially Schneider Limose who was very quick and efficient with making sure all of my requests were able to be met. helpful. Especially Schneider Limose who was very quick and efficient with making sure all of my requests were able to be met. More
by Jzhu_who
Employees Worked With
March 26, 2025
Patrick is the best! ! ⭐️⭐️⭐️⭐️⭐️ Only have and will take my car Benz dealer. Thank you Herb Chambers!! ! ⭐️⭐️⭐️⭐️⭐️ Only have and will take my car Benz dealer. Thank you Herb Chambers!! More
by Tibtengo
Employees Worked With
March 25, 2025
Customer service is good. Representatives who interact regarding of your car are very knowledgeable and listen carefully. Representatives who interact regarding of your car are very knowledgeable and listen carefully. More
by Bedri
Employees Worked With
March 24, 2025
Schneider is the BEST service manager! He is so polite, professionally and thorough! Normally purchase my cars through MB of Burlington but this time choose MB of Boston and I am SO hap He is so polite, professionally and thorough! Normally purchase my cars through MB of Burlington but this time choose MB of Boston and I am SO happy that I did, they are 5 STAR! Everyone at the Dealership is So attentive and ready to assit. More
by MFRLTY
Employees Worked With
