Mercedes-Benz of Boston - Service Center

One of the very few dealers that have a Professional service personnel. Anxiety is not present . Staff is extremely knowledgeable.and reduce the unknown into data. No surprises here nor lame excuses service personnel. Anxiety is not present . Staff is extremely knowledgeable.and reduce the unknown into data. No surprises here nor lame excuses. More

The service was first class. I appreciated the accomodations and the professionalism of the staff. I would always recommend my friends to do business with the herb Chambers deale I appreciated the accomodations and the professionalism of the staff. I would always recommend my friends to do business with the herb Chambers dealership. More

The reception was great and the service was impeccable. This was the first time I dealt with Herb Chambers dealership of Boston and it was a pleasant surprise. I was impressed of the professionalism displa This was the first time I dealt with Herb Chambers dealership of Boston and it was a pleasant surprise. I was impressed of the professionalism displayed by the employees. More

They gave special care to our classic S class Mercedes that now runs like a much younger car! that now runs like a much younger car! More

I enjoy my ride into Herb Chambers in Somerville For service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee s service. Here are some good reasons. Drive in Adelson receives you and welcomes you in. Offers you coffee or water. Meanwhile I get a cop of coffee say hi to staff all very friendly. Then Patrick will inform me on my status of my benz. Explains clearly what if any work will be done. I am always satisfied with the results.Great Service ! Great People at MBOB More

Jimmy is the best, always on top of things and they all are so personable, All the women at check out desk terrific are so personable, All the women at check out desk terrific More

Great service: courteous and knowledgeable staff They stay in contact with the customer throughout the process with information and details. stay in contact with the customer throughout the process with information and details. More

Side view mirror replaced - great job - a lot over priced but it’s Mercedes - Thanks but it’s Mercedes - Thanks More

Always a great experience with Mercedes-Benz of Boston. I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner d I have been enjoying their service since 2009. From the sales persons to the service department, including the valet service, and the rental/loaner department. Patrick, my service representative has always been extremely helpful. Even when out of the office, he manages to keep tabs on his clients, whenever we visit his department. Overall a 5 star experience!! More

I always bring my car here. They are great keep me updated on real time with what is happening and potential costs. I trust them to be honest and not up sell me when I bring my They are great keep me updated on real time with what is happening and potential costs. I trust them to be honest and not up sell me when I bring my car in More