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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
856 Reviews

856 Reviews of Mercedes-Benz of Boston - Service Center

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October 15, 2024

Despite the bad representation that I have heard throughout the years about Mercedes this has been what I have been looking forward to. Schneider in service and the wonderful workers that accompany More

by SlowJam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre from the loan office, and the whole lot of valet attendants (especially Rohan or Johan I believe is how you spell it)
Oct 15, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that Schneider and the team provided valuable insights and quality service. We appreciate your kind words, and we look forward to welcoming you back in the future!

October 14, 2024

I had a great experience with the service department as usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealersh More

by Ari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Albert and the team at Mercedes-Benz of Boston provided you with excellent service. Thank you for recommending us, and please don't hesitate to reach out the next time we can be of assistance!

October 13, 2024

I brought my car in for service and was very pleased with the whole experience. They got everything done and in a short period of time. More

by Mercedes Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that your service experience at Mercedes-Benz of Boston was efficient and satisfying. Thank you for choosing us, and we look forward to assisting you again in the future!

October 10, 2024

Michael in the service department always provides excellent service. Always pleasant dealing with the folks at this dealership. More

by afernandescv91
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Michael and the team at Mercedes-Benz of Boston consistently provide you with excellent service. Thank you for sharing your positive feedback. We look forward to seeing you next time!

October 09, 2024

I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed f More

by nalbantoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with Albert and the team at Mercedes-Benz of Boston! We're delighted to hear that his professionalism and dedication made your service visit smooth. We appreciate your recommendation, and we're here whenever you need us!

October 08, 2024

The service department is always attentive and responsive which makes for a great experience. They are honest about the status of your vehicle and will not sell you on a service if its not needed which i rea More

by titov617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that our service department, especially Shneider, has earned your trust at Mercedes-Benz of Boston. It's great knowing you appreciate the honesty and attentiveness we strive for. Thank you for choosing us!

October 05, 2024

I had a fantastic experience at this dealership! Schneider is incredibly knowledgeable and patient with customers. He took the time to explain all the details I needed to care for my vehicle better. More

by Alireza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Mercedes-Benz of Boston responded

Hi Alireza, we're delighted to hear about your fantastic experience with Schneider and our team at Mercedes-Benz of Boston! We appreciate your recommendation and see you again! Have a great ride!

October 05, 2024

My expectations of Schneider And Mercedes Company exceeded my expectations. Thank you. I will return More

by Joecpaige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Mercedes-Benz of Boston responded

It means so much to hear you enjoyed the visit! We look forward to seeing you again! Thank you! - Mercedes-Benz of Boston

October 02, 2024

The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his More

by Michellereese64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth car rentals, polite and accommodating., Kim Do
Oct 02, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience, Michelle! We're delighted to hear that Albert made such a positive impression during your recent visit to Mercedes-Benz of Boston. We appreciate the kind words and look forward to serving you again in the future!

October 01, 2024

It’s was a great experience. Everyone is professional, on time & friendly. Happy with the service. More

by KB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're happy to hear you're satisfied with the service provided by our team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!

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