Mercedes-Benz of Boston - Service Center

Amazing, timely and professional service provided by everyone from porter to Service advisor Albert! Thank you everyone. everyone from porter to Service advisor Albert! Thank you everyone. More

Best Mercedes Dealership. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. More

And I quote “customers deserve the best service - Ryan R” (my service rep) 10/10 (my service rep) 10/10 More

Excellent service, Albert's attention is familiar and he explains very well the process of developing work for the vehicle explains very well the process of developing work for the vehicle More

Service was courteous, fast, and well-handled. Jimmy kept me in constant contact. Always a pleasure. Jimmy kept me in constant contact. Always a pleasure. More

Ronald Escobar took time out of his sales day to walk my wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the ve wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the vehicle from him (or the dealership)- can't say enough about how accommodating he was and how helpful he was in getting us up to speed so quickly. More

Horrible service. Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I walked out of the dealer this time around and took my car for service at Mercedes Benz of Hanover. They always want to run unnecessary diagnoses to the car for issues they have created. Horrible sales service advisor and horrible dealer. More

Service Technician was fantastic! ! Kept me informed all along the way, and when I picked up the car the pick up was efficient, and the car was nice and clean! ! Kept me informed all along the way, and when I picked up the car the pick up was efficient, and the car was nice and clean! More

excellent customer service great environment. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. More

Always a pleasurable experience with the service department here, particularly Jimmy. His communication is spot on and I always feel like I am “in-the-know”. Highly recommend. department here, particularly Jimmy. His communication is spot on and I always feel like I am “in-the-know”. Highly recommend. More