Mercedes-Benz of Boston - Service Center

The dealership is a First Class Operation. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative. The staff are very professional and attentive to customers' needs. Jimmy is the ultimate customer service representative. More

Dealership was quick, easy, and effective with my vehicle service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced service. Also relatively cheap and they gave me a ride to where I needed to go while my vehicle was serviced More

All the employees on this dealership are professional and very friendly and very knowledgeable mechanics. very friendly and very knowledgeable mechanics. More

Excellent service and stuff was amazing and jimmy was wonderful and helpful would recommend everyone to go there wonderful and helpful would recommend everyone to go there More

Schneider was GREAT! !! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on. !! Very attentive to/about my vehicle. My car needed work and he committed acted and explained to me what was going on. More

I’ve been working with MB of Boston for 10+ years . All is excellent. My latest experience was with Schneider who was most professional and absolutely excellent in every way. Car was delivered on t All is excellent. My latest experience was with Schneider who was most professional and absolutely excellent in every way. Car was delivered on time with no muss or fus on my part . Mr Schneider L handled it all. More

I receive the best service from Mike Robinson is the best he always take care of me and I appreciate it. Thank you, Mike. he always take care of me and I appreciate it. Thank you, Mike. More

Mercedes dealership fixed my sub frame. Jimmy their mechanic kept me in touch what was going on. It was an amazing experience. Jimmy their mechanic kept me in touch what was going on. It was an amazing experience. More

Ryan Ramsingh service consultant is really fantastic. He helped me repair a flat quickly. I am from out of town and will now use Ryan and the team to service my car. Very helpful and professional all aro He helped me repair a flat quickly. I am from out of town and will now use Ryan and the team to service my car. Very helpful and professional all around. More

The vehicle was brought in for 40K maintenance, two outstanding recalls, and one software-related problem. A loaner was provided, and the experience was very pleasant and satisfactory. Everyone was on outstanding recalls, and one software-related problem. A loaner was provided, and the experience was very pleasant and satisfactory. Everyone was on top of things from the moment I arrived at the service area. The welcome staff, service technician, and loaner staff all welcomed me and provided their best service. I strongly recommend the service department of this dealership. Schneider was our service staff for many years since our purchase five years ago. He's been professional yet friendly, courteous yet effective, and most important of all, he's always put our needs first. Schneider, IMHO, has consistently gone above and beyond the call of duty in serving our needs. More