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Mercedes-Benz of Boston - Service Center

Somerville, MA

4.9
852 Reviews

852 Reviews of Mercedes-Benz of Boston - Service Center

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April 10, 2025

Went in for service on my new vehicle, and Michael was great to deal with. More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wetzonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Mercedes-Benz of Boston responded

Moe, thank you for trusting Michael & the Mercedes-Benz of Boston team with your new vehicle! We appreciate your review and hope to see you again in the future!

April 10, 2025

I appreciate the help, great service and even better work! Thanks for the help, god bless! More

by Monticello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadson Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Mercedes-Benz of Boston responded

It was our pleasure to assist you! Please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team

April 09, 2025

Service was completed timely and transparently. was easy to schedule an appointment at a convenient time for me More

by b13b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that your service experience at Mercedes-Benz of Boston was timely and transparent. It's great to know scheduling an appointment was convenient for you. Thank you for choosing us!

April 09, 2025

I could not be more satisfied with the service Lexie’s Jadendid a great job More

by Robert Passacantilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadson Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Mercedes-Benz of Boston responded

Robert, thank you for the wonderful feedback! We're happy to hear Lexie provided excellent service during your visit and we hope to see you again in the future at Mercedes-Benz of Boston!

April 09, 2025

I was completely impressed by Albert professionalism and customer service.” He is amazing ,helped me more than i expected Thank you More

by Ephrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Mercedes-Benz of Boston responded

Ephrem, we're delighted to hear that Albert exceeded your expectations with his professionalism and customer service at Mercedes-Benz of Boston. Thank you for sharing this wonderful feedback!

April 07, 2025

Albert has always been incredible taking care of me . He’s kind and always pleasant and extremely accommodating. Should he be unable to answer a specific question which is rare, the Manager Anthony is al More

by Debiidea
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dinardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with Albert and Anthony at Mercedes-Benz of Boston! We're delighted to hear that their service has been accommodating and pleasant. We look forward to continuing to provide convenient solutions for all your needs!

April 07, 2025

My experience with the dealership is great. I have been treated the way I like to be treated,the service is top rated, people are really friendly and ready to hear and assist you with your prob More

by jjeanmar3@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that Schneider and our team provided top-notch service. Enjoy your GLS450, and we look forward to assisting you again in the future!

April 05, 2025

Mike Robinson and the rest of the service team are top notch professionals. Great, efficient service every time, and always with a smile More

by Leslie Arsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Leslie, we're delighted to hear that Mike and the service team at Mercedes-Benz of Boston consistently provide you with great service. Thank you for your kind words!

April 05, 2025

Dealership/ Ryan sales extremely happy with all services. From the repair to the loaner car everyone so professional and polite . Great experience thank you. More

by sharonsullivan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Mercedes-Benz of Boston responded

Sharon, we're delighted to hear that Ryan and the team at Mercedes-Benz of Boston provided you with such a professional and pleasant experience. Thank you for sharing your positive feedback!

April 01, 2025

MOB is one of the best dealerships i have ever dealt with, easy professional and friendly More

by dmb_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wetzonis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Mercedes-Benz of Boston responded

We’re thrilled you had a great experience! Thanks for the five stars! - Mercedes-Benz of Boston

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