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Mercedes-Benz of Boston
Somerville, MA
2,307 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,307 reviews
March 11, 2022
Been taking my cars there for 7 years and I always get reliable and great service! reliable and great service! More
by BLav
Employees Worked With
March 07, 2022
Carlos is the best sales person I never see his so helpful I really appreciate you what you did to me and my family Thank you so much helpful I really appreciate you what you did to me and my family Thank you so much More
by Abiy
Employees Worked With
Other Employees :
Julio Carvajal, Carlos Romero, Michael Vo
March 07, 2022
Eric was great to work with; he helped us through the buying process of a significant purchase, which made it more comfortable. Eric was very knowledgeable and communicated early and often. Thanks Eri buying process of a significant purchase, which made it more comfortable. Eric was very knowledgeable and communicated early and often. Thanks Eric! More
by dconsigl
Employees Worked With
Eric Ilchenko
March 04, 2022
Had a wonderful experience purchasing my first Mercedes. Tabish Iqbal was very helpful and did not rush me when I had many questions. I even forgot my garage door openers in my trade-in vehicle after I left Tabish Iqbal was very helpful and did not rush me when I had many questions. I even forgot my garage door openers in my trade-in vehicle after I left and he went to the trouble of finding them and bringing them back in for me. More
by Ana
March 04, 2022
Jimmy and Manny were great with scheduling the pick up of my car for service and the drop off of a loaner vehicle. My car was returned to my driveway the next day all clean and shiny. The only thing I didn' my car for service and the drop off of a loaner vehicle. My car was returned to my driveway the next day all clean and shiny. The only thing I didn't like was the app for the loaner contract - but I'm not that tech savvy. This was the first time my car was serviced so I'm sure it will go smoother the next time. More
by Ella in Milford
Employees Worked With
March 03, 2022
Amel took the time to answer all my questions. All my paperwork and process was handled smoothly by the staff. They took the time to show me how all the features of the car operate. Great experien All my paperwork and process was handled smoothly by the staff. They took the time to show me how all the features of the car operate. Great experience!! More
by asimon
March 01, 2022
They have excellent service and the staff is do very friendly. Always accommodating. Even in short notice. Albert is wonderful. friendly. Always accommodating. Even in short notice. Albert is wonderful. More
by Brchartoff
March 01, 2022
Very helpful. Understood our needs and helped me deal with my old car / lease. Friendly staff. Customer focused. Understood our needs and helped me deal with my old car / lease. Friendly staff. Customer focused. More
by Bob
Employees Worked With
March 01, 2022
Took my car in for regular service. They arranged for an paid for Uber to and from the dealership. Kept me informed, an performed service as expected They arranged for an paid for Uber to and from the dealership. Kept me informed, an performed service as expected More
by John Seay
Employees Worked With
February 20, 2022
Tabish was very helpful and amazing with me as a dealer he provided all the details and information needed for me to make a great purchase- I love my new car he provided all the details and information needed for me to make a great purchase- I love my new car More
by Marie B.
Employees Worked With
