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Mercedes-Benz of Boston

Somerville, MA

4.9
2,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,331 reviews

June 01, 2022

My salesman was Manny. He was top notch !!! Very professional as well as personable. Took his Time explaining all the details about the car to me. Highly recommend this dea More

by Lovie4856
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Rodriguez
Jun 01, 2022 -

Mercedes-Benz of Boston responded

Thank you for the five stars! We're happy to hear that Manny could help you out, and we hope to see you here at Mercedes-Benz of Boston for any of your future automotive needs.

May 29, 2022

Albert was excellent to work with, super diligent, punctual and very concise as he always is More

by Joyce S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Mercedes-Benz of Boston responded

Thank you for the review, Joyce! We are happy to hear that Albert could help you out, and we hope to see you here at Mercedes-Benz of Boston for any and all of your future auto needs.

May 28, 2022

I'm at this dealership since 2014 no problem in services or sales. All good never have any issue recommended. Best Sales person is Rob. T. Best service advisor Patrick. T and Jimmy M More

by Arcady's Carpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Mercedes-Benz of Boston responded

It means the world to us that you feel confident coming to us for all your automotive needs! From sales to service, we strive to provide five-star care to all customers who visit Mercedes-Benz of Boston, and we're glad we succeeded! Rob, Patrick, and Jimmy all look forward to many more experiences together in the future! Thank you!

May 27, 2022

We always take out Benz to this shop Jimmy M is awesome. He is very knowledgeable and professional. He goes out of his way to make sure you have a pleasant experience. Jimmy deserves five stars More

by Chuckingala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Mercedes-Benz of Boston responded

Thank you for the positive review. We're glad that Jimmy could help make your visit with one such a great one, and we hope to see you back! -Mercedes-Benz of Boston

May 26, 2022

After hitting a pothole I blew out a tire on my car and had the vehicle towed in to Mercedes Benz of Boston. Both tire and wheel needed to be replaced and special ordered. Schneider in the service departme More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schneider
May 27, 2022 -

Mercedes-Benz of Boston responded

Thank you for the review, David! We're so glad we could assist you and are happy to hear that Schneider provided excellent service throughout the process. Thanks again for the wonderful feedback and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Boston Team

May 26, 2022

Great service and very attentive the needs of customers. Very knowledgeable in all aspects of their vehicles More

by rrusso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip McCarty
May 26, 2022 -

Mercedes-Benz of Boston responded

Thank you for this glowing review, we appreciate the kind feedback. We look forward to seeing you here at Mercedes-Benz of Boston again for any of your future automotive needs.

May 26, 2022

Over the past five years I have known Jimmy to bring back all the trust, efficiency, and best practices to my cars and me. there is no one in my sixty five years of driving to compare with him, friendly driv More

by Jedson468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver Manuel Burgess
May 26, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share these kind comments! We're thrilled that Jimmy continues to earn your trust with his truly excellent service and we can't wait to share this wonderful feedback with him. We appreciate you being a Mercedes-Benz of Boston customer and look forward to seeing you at your next visit. Take care and thanks again!

May 25, 2022

Max Wang I’d an impressive sales agent. He is focused on all the details , while revising a seamless experience for the customer. This is why I am a repeat customer. More

by tedfey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Wang
May 26, 2022 -

Mercedes-Benz of Boston responded

Thank you for being a Mercedes-Benz of Boston customer! We're so glad Max continues to earn your support and we'll be sure to pass along these kind comments to him. Take care and we'll see you next time!

May 24, 2022

Traveling up east coast from DC, we had a tire issue on our C300. Pulled into MB of Boston at 5 PM on a Friday. Guillermo and team were very accommodating, graciously took on the issue and were able to rep More

by Steve J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Molina
May 24, 2022 -

Mercedes-Benz of Boston responded

Hi Steve, thank you for taking the time to share your experience! We're so happy that Guillermo and the rest of our team earned your 5-stars! We look forward to seeing you next time and look forward to seeing you next time! -Mercedes-Benz of Boston

May 23, 2022

Sim was fantastic to work with. Knowledgeable, and patient as we made our decision to purchase a 2022 c class, More

by tpicardit@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophath Sim
May 24, 2022 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience working with our team at Mercedes-Benz of Boston! We're happy that our team earned your business! See you next time!

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